Josh Sotheran

Experience

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  Freelance

  Sept 2011 - Sept 2014

  Freelance Camera Operator/Editor
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  Next

  Jun 2014 - Oct 2018

  Sales Consultant

  During University I worked for Next in various locations and different roles. My main job was as a Sales Consultant which involved working on the till points around the store, customer service, replenishing stock on the shop floor and measuring customers for suits. Whilst at the store I also worked as a Stock Assistant which involved managing deliveries into the store, organising stock in the stock room and checking stock into the store. My other roles at Next was as an office assistant which involved cashing up tills, counting the cash and inputting the amounts into the computer. Whilst at the shop I was asked to help open a few other stores, train their new members of staff and supervise on the shop floor. During my time doing these trips I would help to build displays, build store furniture and support during the first few days of opening. As well as this I would help to supervise staff in their new roles and support them in serving customers. Show less

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  BBC

  Sept 2015 - Sept 2015

  Call Logger

  Call Logging during the BBC Radio Manchester Children In Need Auction.

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  BBC News

  Jan 2016 - Jan 2016

  Work Experience (Camera Assistant)

  Work Experience for a week shadowing a camera operator at BBC Look North. I was also involved in news gathering and interviewing.

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  York College, York UK

  Mar 2016 - Sept 2018

  Progress Tutor

  Teaching the subject of Media at York College. This involved camera techniques, software training, media theory, audio production and graphic design. I also assisted in the running of the equipment store.

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  BBC

  Apr 2017 - Jan 2023

  Broadcast Assistant

  Editing audio, operating the radio sat van, Outside Broadcast producing, communicating with guests and assisting the producer in the running of the radio show. I now mainly work on weekend production but have worked on the weekday breakfast show and mid morning show.

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  York and Scarborough Teaching Hospitals NHS Foundation Trust

  Oct 2018 - May 2022

  Within my role we support the eRostering system and the day to day functionality of the units on it. This includes providing training to new members of staff on Health Roster, and the systems that complement this such as Employee Online and Safe care. In addition to this we implement new departments onto the system, building their rosters up in the process, we also work with the payroll and finance departments as part of this process.I have also worked on marketing within my role to help boost our communications. This was to help promote our Phone App available to all staff. After this setting up a Twitter account to help keep roster managers informed on changes, and re introduce a newsletter to inform on changes in more detail. This role also entailed monitoring key performance indicators in order to assist in departmental improvement. We also design training documentation and packages to support the software packages within the Trust. Alongside this we offer virtual classroom sessions and 1:1 bespoke training. Show less Within my role we support the eRostering system and the day to day functionality of the units on it. This includes providing training to new members of staff on Health Roster, and the systems that complement this such as Employee Online and Safe care. In addition to this we implement new departments onto the system, building their rosters up in the process, we also work with the payroll and finance departments as part of this process. I have also worked on marketing within my role to help boost our communications. This was to help promote our Phone App available to all staff. After this setting up a Twitter account to help keep roster managers informed on changes, and re introduce a newsletter to inform on changes in more detail. Show less In this role I worked as part of a busy team processing Outpatient referrals and booking appointments for patients. There were two main elements to this role. One of these elements was processing referrals for patients onto the core patient database. We would then book appointments based on consultant recommendation. These would be booked in line with refferal to treatment time frames set nationally. The other element to the role was working in the patient contact centre. We would deal with large amounts of calls daily booking in, re arranging and amending appointments. We would also escalate appointments to service managers and clinicians where appropriate. We were also the first point of contact for GPs requesting advice from the hospitals consultants. We worked with the majority of specialities accross the Trust, working with their bespoke appointment processes. Show less

  • eRostering Facilitator

    Aug 2021 - May 2022

  • eRostering Support Officer

    Jan 2020 - Aug 2021

  • Outpatient Services Operative

    Oct 2018 - Dec 2019
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  County Durham & Darlington NHS Foundation Trust

  May 2022 - Feb 2023

  Medical Systems Manager

  This role involved managing Allocate's EJob Plan and Health Roster systems for CDDFT. Project management was a large part of the role including communicating with key stakeholders, assisting new areas coming onto the system, and designing trust processes. Alongside this developing training material to support the system, and business as usual processes to ensure service continuity. System reporting was also a key part to the role to assist improvement of utilisation and management of the job plan process in line with policy. Show less

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  York and Scarborough Teaching Hospitals NHS Foundation Trust

  Feb 2023 - now

  • eRostering Manager

    Apr 2024 - now

  • eRostering Team Leader

    Feb 2023 - Apr 2024