Deep Enrich
Andrejs Kubuska
944 followers
Riga, Latvia
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About me
Administrative Manager at Klinkmann LAT
Education
Rigas Tehniska Universitate
2007 - 2010Bachelor's degree Electrical and Power Engineering• Power system stability and quality of control• Power system planning and optimization• Energy efficiency• Control and regulation of electrical drives• Direct frequency converters• Signaling and data networking
Experience
Klinkmann Lat Ltd
Sept 2009 - nowTeamwork - in union there is strength.Supervise and support the team's task performance to reach company's targets and KPIs. Klinkmann is specialized in industrial communication solutions, PLC/PC automation, software and electrical components. Klinkmann consults and supplies components to panel and machine/device manufacturers, engineering companies and end-users.Klinkmann Customer Service Specialists provide best level of cooperation, offers and supports to customers. Klinkmann is specialized in industrial communication solutions, PLC/PC automation, software and electrical components. Klinkmann consults and supplies components to panel and machine/device manufacturers, engineering companies and end-users.SAP/CRM is Klinkmann Companies’ customer information management tool – a central part of Customer Service process. Test new software, check Russian language localization, translate materials in Russian-English-Latvian, find technical information and descriptions for different products
Administrative Manager
Oct 2017 - nowCustomer Service Supervisor
Jun 2016 - Oct 2017Customer Service Specialist
Sept 2015 - May 2016Customer Service Operator
Sept 2009 - Aug 2015Software Tester / Printing materials translator and proofreader
Sept 2009 - Dec 2013
Licenses & Certifications
- View certificate
Managing Projects with Microsoft Teams
LinkedInJul 2021
- View certificate
Managing a Customer Service Team
LinkedInJul 2021 - View certificate
Critical Thinking
LinkedInJul 2021 - View certificate
Quality Standards in Customer Service
LinkedInJul 2021 - View certificate
Powerful Prioritization with the 80/20 Rule
LinkedInJul 2021 - View certificate
How to Use LinkedIn Learning
LinkedInJul 2021 
Sumitomo T-39 Service Maintenance
Sumitomo Electric Europe LtdSept 2014- View certificate
Building Customer Loyalty
LinkedInJul 2021 - View certificate
Managing Customer Expectations for Managers
LinkedInJul 2021 - View certificate
Managing a Customer Contact Center
LinkedInJul 2021
Volunteer Experience
Back office assistant
Issued by Klinkmann Lat Ltd on Jul 2009
Associated with Andrejs Kubuska
Languages
- ruRussian
- laLatvian
- enEnglish
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