Alfredo Lopez Correa

Experience

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  Everest College

  Jun 2007 - Mar 2008

  Faculty Assistant

  • Monitored computer activities, helped students with their labs, assignments, and other technical difficulties in a professional manner• Ensured Windows 2003 Server in labs was running smoothly on daily operations • Organised the LAN connections, resolved IP conflict issues, and solved them in a well-disciplined way

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  P

  Jul 2008 - Nov 2012

  Network System Administrator

  • Implemented, administered and supported user accounts on all systems (Active Directory, MS Exchange 2000/2003/CRM). Manage and maintain Microsoft CRM application, setting up new users, running reports for managements, controlling if users are following proper procedures, creating new leads and follow up with customers, troubleshooting and fixing programming errors in CRM. • Installed, configured, administered and managed windows server 2000/2003/2008, MS terminal Services, Print Servers, Installed windows XP, Windows 7, and provided technical support• Maintained current inventory listings / details for all network infrastructures• Performed regular data backups and ensured the consistency of backup media and offsite retention• Installed, configured and supported Thermal label printers(Zebra) Laser Printers all in one copier• Proficiently installed and troubleshooted Servers, Printers, PCs, Laptops Routers• Collaborated , Maintained and updated Nortel telephone system• Provided end user support regarding their system issues and resolve• Developed and conducted train for new employees in the use of company systems• Provided ongoing assessment of current and future needs, and plan & implement long-term strategies of hardware, software and service purchases and implementations – capitalizing on current technological developments and leveraging existing resources• Purchased new software, desktops and laptops, printers etc• Troubleshooting office 2003, and 2007(Outlook, Excel, Word and Power Point)• Planned, coordinated and completed office infrastructure relocations during the move of the organization to ensure minimum downtime and maximum uptime for critical business applications Show less

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  Nedco

  Jan 2012 - Apr 2025

  IT Infrastructure Support

  Assist in determining hardware/software requirements;Assist in developing project plans, schedules, and estimates pertaining to architectural deployment and services delivery.Ensure implementation of infrastructure activities meet customer and corporate requirements;Document technical recommendations, provide technical advice and guidance to management, operations and project team members and within shared IT services;Support and help users and troubleshoot any issue, escalate to the proper channel if needed. I keep the technology trains on schedule for Nedco Ontario , With 40 retail locations and our main distribution centre to maintain I am kept very busy with day to day IT system operations. Show less

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  Best Buy Canada

  Jan 2012 - Aug 2014

  Technical Support & Service (Geek Squad CIA) at Best Buy Canada
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  Rexel Canada

  Apr 2025 - now

  System Coordinator