KIEN NGUYEN

Experience

• 

  South East Asia Shipyard (SEAS)

  Sept 2009 - Nov 2011

  IT Manager

  Job Description- Manage and administrative 2 sites ( Nha Be and Ben Luc)- Installing, Configuring, and Administering for 5 servers- Manage special software Focus, Accounting Software and Tax online- Manage phone system and VOIP system- Create and manage the company's technology budget- Communicate with other departments in the company about business needs- Source systems and software, including identifying vendors, negotiating and purchasing- Establish disaster recovery or contingency plans to ensure business continuity- Hire contractors and outsource functions when necessary to ensure the company's technology needs are met efficiently and effectively- Train staff about potential uses of existing technology- Report directly with board of management Show less

• 

  VIVABLAST VIET NAM (V3)

  Nov 2011 - Dec 2012

  IT Manager

  Job Description- Manage and administrative 1 Main Office and 4 sites ( Vung Tau, Nghi Son, Nha Be and Thai Lan)- Installing, Configuring, and Administering for 7 servers- Maintenance database Warehouse Administration Management System (WAMS), EXACT , Accounting , TAX ONLINE- Manage phone system and VOIP system- Create and manage the company's technology budget- Communicate with other departments in the company about business needs- Source systems and software, including identifying vendors, negotiating and purchasing- Establish disaster recovery or contingency plans to ensure business continuity- Hire contractors and outsource functions when necessary to ensure the company's technology needs are met efficiently and effectively- Report directly with board of management Show less

• 

  I.T Management

  Dec 2012 - Dec 2015

  Job Description- Supervisor for system with over 80 server window and Linux- Supervise the company's information technology staff and functions, including software, hardware and network technicians; system administrators and analysts; programmers and developers; help desk personnel; implementation specialists and others- Coordination and implementation of computer and peripheral systems, to include planning, specifications development, purchasing, installation, training, trouble shooting, and repair- Prepare and manage the Information Technology budget as well as the Instructional Technology budget- Supervise the Desktop Technician and Network Administrator- Provide repair and upgrades for hardware, networks and software- Prepare and monitor a disaster recovery, including backups of server- Audit new system customers- Consultant and Suggestion and Advisory- Solution Design Network- Integration Plan- Project Planning and Implementation- Follow Linux Project, Proxmox on debian, ERP- Follow Hypervisor project- Management Web service ( domain, email server , service online )- Support Foreign customers Show less Job Description- Monitor and maintenance and troubleshooting 60 servers monthly- Manage and design backup strategy- Monitor network system, timely detect and fix any system problems- Audit old system and Implement proposal for improve business continuously, performance, Security- Administrate Windows AD server, deploy group policy, assign and monitor user permission- Design, Consulting, Installation, Configuration, Administration, Operation for new system Window - Macos : manage and backup all database with script.- Linux : deploy , maintenance and implement- Monitoring by Linux tool : Nagios, Centreon , Nagvis, Check_MK, nagios3, ndoutils on Ubuntu and Centos- Inventory : OCS inventory- Follow IT System Project , Implement Hypervisor VM, vCenter- Report daily directly Customer Manager- Management virtual machine on vsphere- Support VIP Customer (mostly French) Show less

  • Supervisor

    Jul 2014 - Dec 2015

  • System Administrator

    Dec 2012 - Jul 2014
• 

  ITM Management

  Dec 2015 - Nov 2018

  Job Description- Control IT Service Company + Operation resource: 43 staffs (4 system admin, 6 Team Leader and 33 ITS) + Site: 2 sites (1 HCM and 1 HN) + Customer: Viet Nam, Singapore, France, Germany and US.- Work with cross-department for support IT dept such purchasing, accounting, Stock- Pre-sale for technical support- IT proposal and budget yearly- Communicate with director, manager of customer site for relationship and quality service feedback.- Work with vendor, cabling project and sub-contractor for phone system, Camera, Fingerprint, Alarm control and moving office.- Training plan for ITS level, system admin and IT local of customer site.- Service provide: IT FTOS, maintenance contract, supervision, general audit, security audit, and penetration test- Report to BOD Show less  Training new comer to understand IT scope for introduce ITM product and report Consultant them to know the way which can do business with new customer Receive new customer for audit and proposal report.o Make general audit report which will be checked deeply IT system and networko Provide different solution to improve and make stable IT Systemo Make security report which will be checked deeply for whole security and policyo Provide current security and give proposal to fix themo Collaborate with IT partner to build up some stable solution: Cloud backup, Migration Emailo Standard all document o Make all team understand clearly before processo Collaborate with project team for audit cabling on new customer. Show less

  • Technical Manager

    Nov 2017 - Nov 2018

  • Supervisor and Team Leader

    Dec 2015 - Oct 2017
• 

  SHOEfabrik

  Nov 2018 - now

  Business process improvement• Worked on application: Klipfolio Dashboard, Power Automation, Power App, Microsoft Flow, Smartsheet• Create business success by building the most innovative solutions: 1. Executive dashboard report by Klipfolio with multiple database and synchronizing real time.2. Create workflow online to transform paperwork trail to a digital process – which help to defined approval process with clear responsibility, reduce human error, tracking and cost saving.3. cross-collaborate with multiple stakeholders to define the current and future process4. Commercial analytics by power PIConsultancy• To research, recommend, implement, configure, document and provide training on a diverse range of projects utilizing own and IT team resources to deliver successful outcomes.• Architect, and be responsible for system and data security• Architect, oversee and be responsible for server and network enhancements and solutions as necessary to support the business• Conduct detailed analysis of business processes, IT environment and application systems as required to feed into system selection or development• Successfully deliver technical hardware, software and services projects within the IT Teams remit• Carry out technological research and recommend information technology strategies by studying organization goals, strategies and practices and projectsBusiness analysis• Dashboard development to show up and detect production impact• Review current updating data process: Production Excel, Collect data, filter and data feed to PLM (Production Lifecycle Management) database• Others Show less

  • Vice Senior IT Manager

    Jan 2023 - now

  • Vice Senior Manager Technical Projects

    May 2021 - Dec 2022

  • Technical Project Manager

    Nov 2018 - May 2021