Kshitij Mishra

Experience

• 

  Bharat Sanchar Nigam Limited

  Aug 2014 - Jun 2015

  Telecom Intern

  • Monitored and analyzed system performance, such as network traffic, security and capacity. • Installed and maintained systems and analyzed users' needs. • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools. • Reviewed and interpreted facility orders, network design orders, and circuit layout orders.

• 

  Reliance Infrastructure

  Jun 2015 - Jun 2015

  Summer SCADA Intern

  working as an intern with Reliance Infrastructure I performed the analysis within the SCADA system to combines power data and process data (both analog and digital) to enable real-time analysis of the impact of process changes and energy consumption.

• 

  Beboin Info Pvt Ltd

  Jul 2016 - Aug 2018

  Associate Software Engineer

  Provided full technical support of the project, acting as technical point of contact to deliverconsistency and communication across teams.Evaluated specifications of potential software product or system by identifyingfunctional and non-functional requirements, constraints, and criteria which illustratedinteractions between software and its users.Kept accurate records of correspondence, complaints, computer malfunctions, storingsafety on WINDOWS, macOS, and Linux to help with future training and productdevelopments.Kept up-to-date on the latest product, company, software, and system changes to stayknowledgeable for end-users.Efficiently performed troubleshooting through diagnostic techniques and pertinentquestions.Provided timely and effective solutions based on information provided by customers. Created support documentation that empowered and enabled the user community toextend skills, leverage system features, and find resolutions to questions withoutintervention from support team. Show less

• 

  Redfaire

  Jul 2021 - Sept 2021

  Junior Functinal Consultant
• 

  Redfaire International

  Jul 2021 - now

  • Technical Operations Analyst

    Oct 2021 - now

  • Junior Functional Consultant

    Jul 2021 - Sept 2021