Julián Causarano

Julián Causarano

Responsable de servicio al cliente y ventas

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location of Julián CausaranoMadrid, Community of Madrid, Spain

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  • Timeline

  • About me

    Communications and engagement lead @ EY Technology

  • Education

    • Saint John´s School - Sede Pilar, Buenos Aires, Argentina

      2005 - 2010
      Bachelor's degree Ciencias naturales

      Actividades y grupos:Equipo de fútbol, Banda musical del colegio, University of Cambridge International General Certificate of Secondary Education (IGCSEs)

    • Universidad de Buenos Aires

      2015 -
      Capacitarte-UBA Programa integrador de Trade Marketing
    • ISDI

      2023 - 2024
      Master's degree Digital Business

      Digital business program: Agile Methodologies and Innovation. Digital Business Management & FrameworkDigital TechnologyDigital Business ExecutionData

    • Universidad del Salvador

      2011 - 2015
      Licenciatura Marketing
  • Experience

    • Specialty Sports Venture

      Jan 2013 - Mar 2014
      Responsable de servicio al cliente y ventas

      Realice el programa de “Work & Travel”, trabajando cuatro meses en Estados Unidos en un local de Ski y rental. • Responder mails de clientes• Atender de manera personalizada a cada cliente en el área de recepción• Resolver problemas y quejas de manera inmediata. • Generar ventas• Controlar equipos y mantenerlos en funcionamiento

    • Samet sa

      Jan 2015 - May 2018
      Marketing Analyst

      - Create a Marketing team to enhance sales and communications- Responsible for creating the marketing plan & objectives always being aligned with sales- Coordinate Advertising agency in order to achieve all communications objectives- Training Campaigns in all Argentina. - Reporting: Google ads, Facebook Business Manager, Analytics- Create and monitor E-commerce

    • Cognizant

      May 2018 - Mar 2019
      Google Ads Account Optimizer - US Hispanic Market - Google Project

      As part of the Buenos Aires Optimization Team, we provide assistance on Google Ads to top 50 large costumers from USA. Main tasks consist of:- Optis regarding Key Performance Indicators- Translations of Google Ads campaigns- Forecasts & keyword planner to pitch new clients- Assist internal & external USA clients- Build new Google Ads accounts to target specifically multicultural users- Google Ads Search, display and youtube campaigns- Proyect leader: Google PLX/SQL. Analysis of Big Data and trends Mostrar menos

    • EY Technology Solutions

      Mar 2019 - now

      - Communications and engagement lead for all engineering team- Keep everyone updated about releases, product launches, outages, etc. with a clear process (automated)- Develop communications plan with leadership- Produce inspiring and creative communications and engagement events delivered through a variety of media and channels incorporating key messaging and appropriate context for the developer community- Understand who are our audiences and what messages they must receive - Leading communications with passion and enthusiasm across EY Client Technology Portal- Organize techie events with more than 300 participants in order to increase adoption and consumption- Make sure all teams have their own marketing & comms plan with a standardized process- Design and execute monthly newsletter for internal purposes- KPI´s: Build trackers, reports, and dashboards to be shared to main stakeholders - Implementation of Salesforce to improve demand management process- Create one Landing Page for Compute Services within EY Global- KPIs detection & analysis- Business Management- Point of contact between Service Portfolios- Process improvement initiatives

      • Communications and engagement lead

        May 2022 - now
      • Senior Marketing Communications Specialist

        Jan 2020 - May 2022
      • Senior Business Management Analyst

        Mar 2019 - Jan 2020
  • Licenses & Certifications

    • Facebook Blueprint

      Facebook
    • Green Belt Adwords

      Google
    • Salesforce BSX101

      Salesforce
      Jun 2020
    • Azure Devops

      Microsoft Azure DevOps
    • EY Innovation - Agile - Bronze badge

      EY
      Jan 2021
      View certificate certificate
    • Salesforce Admin User

      Salesforce
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Oct 2020
      View certificate certificate
    • Product Management

      280 Group
      Feb 2022
      View certificate certificate
    • Certified Product Manager

      AIPMM The Association of International Product Marketing and Management
      Mar 2022
      View certificate certificate
    • EY Better Us - Diversity & Inclusiveness - Learning badge

      EY
      Jun 2021
      View certificate certificate