Jamie Luke, SHRM-SCP

Experience

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  Lease Crutcher Lewis

  Nov 2004 - Mar 2011

  •Benefits Administration:oManaged benefits administration for 150 employeesoCoordinate various plans (health, life & LTD insurance, healthcare reserve and flex funds program, 401(k), and employee assistance plan)oManage negotiations for various benefit plan renewals oAct as liaison with brokers and vendors of benefit plansoPoint person for benefits-related questions and concernsoCoordinate trustee meetings and handle administration for 401(k) planoServe as contact for Employee Stock Ownership PlanoMaintain company organizational charts•Employee Relations:oConduct new hire orientations & exit interviewsoCoordinate company recognition programs oPlan and organize company eventsoManage company bulletin boards relative to legally required postingsoParticipate in company communications relative to benefits plansoCoordinate logistics for employee perception surveys•Compliance:oAct as custodian of personnel filesoEnsure compliance relative to COBRA, FMLA, EEO, ADA, etc.oManage documentation in matters involving visas and immigration Show less

  • People Services Coordinator

    Feb 2009 - Mar 2011

  • AP & Payroll Assistant

    Nov 2004 - Feb 2009
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  CleanScapes

  Jun 2011 - Sept 2012

  Human Resources Generalist

  -Employee RelationsConducted and closed 30 investigations ranging from claims of harassment, workplace violence, falsifying documents and discriminationManage new hire on boarding processCarried out terminations resulting from positive random drug testing and certain policy violations-Workers Compensation:Managed injury reporting process and workers compensation claims for Washington, Oregon and CaliforniaCollaborated with a third party to medically manage 8-10 workers compensation claims per weekCreated company policy that ran workers compensation and FML consecutivelyReduced length of time employee remained on workers compensation on average by 50% and closed long running open claimsSuccessfully disputed a fraudulent workers compensation claim costing over 100K in medical claims and lost time-Supervisory and Leadership:Coached Supervisors on how to create and maintain solid relationships with employeesDirected daily and weekly tasks Delegated work to best fit the strengths of the employee-Recruitment:Reviewed applications and resumes on a daily basis through an online application programActively sought out best talent in the industry though phone interviews and in person interviewingCreated offer letters and actively marketed company benefit program-Drug Testing:Administered random drug testing program to ensure compliance with DOT regulationsManaged Return to Work Programs-Benefits Administration:Benefits administration for 90 non-union employees-FMLA Management:Manage FMLA program for 300 employeesSubject matter expert for FMLA and WA State leave laws (Family Leave Act and Family Care Act)Maintained accurate records for Intermittent, Worker Comp/FML concurrent and extended leaveReviewed and verified FMLA certification in collaboration with a third party who medically manages cases-Grievance Management:Coordinate grievance process for four bargaining units and two separate Unions Show less

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  AAA Washington

  Nov 2012 - Mar 2017

  Human Resources Generalist

  •HR Business Partner:Provide consultation, guidance and hands on expertise to over 200 employees located within the travel business unit housed in 25 AAA retail service centers in Washington and Northern Idaho. Maintain a high integrity environment that encourages open and objective dialogue between leadership and staff. Create a business partnership and rapport with travel and automotive business units and leaders and developed a thorough understanding of the groups' needs and future direction in order to influence talent selection and effectively communicate and carryout HR initiatives. •Compensation:Assist with compensation review, benchmarking and creation of scorecard and pay gradesCrafted communication for compensation roll out for over 200 employeesImplemented two separate compensation plans for the travel business unit•RecruitmentManage full cycle recruitment needs by reviewing and analyzing recruitment data to identify trends, recommend solutions to improve performance, retention and overall employee satisfaction. Collaboration with the Marketing department to increase visibility through visual and dynamic employment ads to attract top talent•Projects:Member of an implementation team for an HRIS/Payroll SystemReview of Workers Compensation program and creation of Injured Worker Program PolicyMember of a collaborate interdepartmental team to create a company-wide employee recognition program Show less

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  Rena Ware

  Mar 2017 - Jul 2017

  HR Manager
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  McGee Air Services

  Nov 2017 - Feb 2022

  • Manager, Human Resources Compliance

    Nov 2020 - Feb 2022

  • Employee Relations Sr. Specialist

    Nov 2017 - Nov 2020
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  MOD Pizza

  Feb 2022 - Jan 2023

  Sr. People Business Partner
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  Therapeutic Associates Physical Therapy

  Jan 2023 - now

  • Director of Human Resources

    Jan 2024 - now

  • Human Resources Manager

    Jan 2023 - Jan 2024