Yock Cheng Fung

Experience

• 

  Allied Technologies Holdings Pte Ltd

  May 1998 - Jun 1999

  Purchasing Assistant
• 

  ExxonMobil

  Sept 2002 - now

  Manage and prioritize the digital investment, digital roadmap for AP lubricants business. Involved in driving digital strategy and roadmap of sales and revenue management systems like CRM, Revenue Management, CPQ, Contract management, service management. Provide guidance and recommendation on Architecture, Solution and design for Siebel CRM, SAP CRM and Salesforce CRM. Led the team to enhance and support global SAP CRM systems, SAP eCommerce systems including Web Channel Experience Management (WCEM) Led the team to reimplement SAP eCommerce solution to SAP WCEM and SAP CRM. Collaborated with SAP on WCEM product development and feedback pre ramp-up. Implemented SAP CRM 7 and Sales processes for Chemical business. Collaborated with SAP on ramp-up. Implement and support SAP eCommerce system and SAP ECC6 Sales and distribution IDOC, EDI and Webmethods integration with external systems. Upgraded systems to Unicode to support Chinese and Japanese languages. Gather business analytics requirement and design and implement data model, queries and reports for SAP BW Design and Implemented SAP order to cash capabilities SAP R3 for global business units, designed SAP output, language handling and archiving systems

  • Information Technology Business Architect

    Jul 2019 - now

  • Business Digital Portfolio Manager

    Jul 2017 - Jun 2019

  • CRM and Sales Solution architect

    Jan 2014 - Jun 2017

  • CRM & eCommerce supervisor

    Jun 2012 - Dec 2013

  • SAP ECommerce Design & Build lead

    May 2010 - May 2012

  • SAP CRM Design & Build Lead

    Apr 2007 - Apr 2010

  • SAP eCommerce & Interface design lead

    Apr 2006 - Mar 2007

  • SAP Business Warehouse analyst

    Apr 2005 - Mar 2006

  • SAP SD analyst

    Sept 2002 - Mar 2005