
Hollyann Beazley.

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About me
Claim Representative at Intact Insurance
Education

Mount Saint Vincent University
2014 - 2019Bachelor of Arts - BA Double Major in Sociology and Family Studies
Experience

Bedford-Sackville Physiotherapy Clinic Inc
Sept 2011 - Dec 2021Key accomplishments;• Was able to work my way up the industry from physiotherapy aide to receptionist through, organizational skills, hard work, dedication and passion. • Ability to work quickly and under pressure with multiple patients and phone lines at once • Was able to fit clients with appropriate therapist based on the professional’s educational background and specialities. • Dealt with billing insurance companies for medical plans, car and work insurance and Veteran Affairs. • Experience in speaking with employers and case workers regarding client information such as approval for treatment and equipment.• Deals with paperwork associated with Motor Vehicle accidents and work injuries • Made sure clients were satisfied along with resolving customer complaints • Performs opening and closing duties to include cash/credit procedures and facility cleaning. Show less Key Accomplishments;• Ability to stay organized dealing with up to 10 patients at a time and helping physio, massage and occupational therapists• Provide supplies for therapists such as exercise equipment and treatment supplies • In charge of time management to keep the patients satisfied and the therapists on time• Personal interactions with clients involving aide in exercise and removing treatment supplies like Interferential Current and Laser.• Diligent in cleanliness regarding medical equipment such as treatment rooms, exercise equipment and appropriate disposal of needles. • Efficient in scoring patient questionnaires based on a numerical scale• Train new assistants and co-op students • Managed stock regarding what supplies are needed Show less
Marketing Position
Sept 2017 - Dec 2021Front Desk Receptionist
Jun 2013 - Dec 2021Physiotherapy Assistant
Sept 2011 - Dec 2021

Imagine Salon & Spa
Jun 2019 - Aug 2020Guest Service RepresentativeKey accomplishments;• Organized a promotional event for the brand Morocannoil. This involved reaching out to representatives of the company for retail sales and educators to be there, marketing, planning food, drinks, decorations, creating gift baskets and contests. • Created various fundraisers for educational assistance for staff as well as one for the Juvenile Diabetes association such as basket prizes, social media contests and games.• Made promotional offers to increase sales such as creating packages for services, products and incentives such as discounts. • Worked collectively with my co guest service representative to create the business pamphlet• Recreated and modernized the business website to drive more traffic • Increased numbers and the interaction of clients by restructuring and creating content on the social media platforms. Show less

Intact
Dec 2021 - nowClaims Adjuster
Licenses & Certifications
- View certificate

De-Escalating Conversations for Customer Service
LinkedInJun 2022 - View certificate

Creating Positive Conversations with Challenging Customers
LinkedInMay 2022
Volunteer Experience
Front Desk Staff and Marketing
Issued by Scottish Rite Learning Centre for Kids with Dyslexia on Oct 2020
Associated with Hollyann Beazley.Childcare Provider
Issued by Eventurous Theater Company on Aug 2015
Associated with Hollyann Beazley.Event Planner
Issued by Saint John Vianney Catholic Church on Jan 2011
Associated with Hollyann Beazley.
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