Sek Choong Wong

Experience

• 

  Dell

  May 2006 - Sept 2011

  IT Senior Business System Analyst

  - Facilitating and working closely with vendors / ODM IT partners on the business requirements and IT changes / issues, which includeso New ODM enablemento Existing ODM sustaining activitieso New ODM facility enablement o Rollout of new/additional capabilitieso Changes to the EDI / B2B messages- Managing and resolving problems with practical solutions- Providing inputs to the enablement project plan to help meet RTS- Presenting overall approach and IT best practices used in ODM enablement at the enablement kickoff- Handling the detailed communication of message specification and interaction between Dell and ODM fulfillment systems- Working closely to ensure the vendors / ODM partners understand and adhere to the Dell standards- Working with Inovis (3rd party B2B connection provider) on any message transformations / translations that might be required- Providing directions and guidance to Onboarding Test team to enhance standard test scenarios with additional test cases specific to that enablementAwards:* 2006 – On-the-Spot Award for APJ IT Team Building* 2007 – On-the-Spot Award for eFIR Enhancement* 2008 – Director / Key Contribution for eFIR Patented Recognition* 2008 – Director / Key Contribution for QVMS TE Show less

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  Menlo Logistics

  Sept 2011 - Jun 2012

  IT Business Analyst

  - Provide 24x7 account management support of 3 customer accounts in the Asia Pacific region. Work with the different departments & functions to ensure that both systems and operations function to SOPs and customer KPIs are met - Serve as central communications link to all stakeholders on projects. Attend Customer / Coordination Meetings- Troubleshoot & help resolve any WMS system issues within the agreed KPIs. Coordinate the effort between local and US-based teams- Co-ordinate and work with local operations and the US-based development teams to test and implement system or operational enhancements during project startups. Set up Work Breakdown Structures, create and submit PID requests for the projects. Develop test plans and coordinate software testing efforts- Determine user requirements and work with US-based development team to estimate cost of any enhancement effort- Be proactive in identifying and initiating process improvements in existing data/work flows and processes. Recommend initiatives to drive efficiency and reduce costs – LEAN- Support as South Asia IT lead in customer RFQ bid response initiative/pre-sales Show less

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  DHL

  Jul 2012 - Apr 2013

  Senior Executive

  - As an IT Project Manager to manage new customer startup which includes activities: o Develop the EDI mapping specificationso Gather customer and operations requirements to develop the BRD (Business Requirements Document)o Configure WMS (Warehouse Management System) to meet customer and operations needso Develop customer/operations required customized reports or labels by using SQL Server and Crystal Reportso Perform SIT (System Integration Testing) and UAT (User Acceptance Testing) with customer and operationso Provide 24x7 go live support to troubleshoot & help resolve any WMS and EDI related issues within the agreed SLAso Manage the project cost by submitting monthly project status reporto Attend Project Update Meetings which will be attended by customers and DHL management team to report the project status Show less

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  Dell

  May 2013 - now

  - As an Dev Lead to lead developers from Penang and Xiamen to sustain APJ EUC regional applications and work with Business System Analyst to understand and come out with the solutions for the new change requirements either project based or PKE (Production Known Error)APJ EUC Regional Apps include:1. E-Billing2. RIMS (Return Inventory Management System)3. Customs EDI4. Trade Engine5. RODS (Regional Operational Data System)6. Staging7. Manufacturing Webforms (MRIA, SR, SCRAP, PURGE and TCP)- As the Single Point of Contact to global team to identify the risk and impact to the APJ EUC regional applications- As the Test Lead to develop test plan, create/update test cases in MTM (Microsoft Test Manager) and perform testing with business user and vendors related to APJ EUC regional applications- As the Point of Contact to work with DBA (Database Administrator), SE (Software Engineer) and PM (Project Manager) on DB or server upgrade. Schedule and plan the testing effort for the developers to test the new hardwareAwards:* 2014 – On-the-Spot Award, App Dev Quarterly Silver (Q3) and Bronze Award (Q4)* 2015 – FY15 Dell Champion Award Show less

  • Senior Advisor, Technical Program Management

    May 2018 - now

  • Principal SW Engineer - IT

    Jul 2017 - May 2018

  • Software Dev Advisor

    May 2013 - Jul 2017