Sam Winter

Experience

• 

  Asda

  Jul 2015 - Sept 2017

  Store Assistant

  -Trusted to manage and stock department independently, entirely responsible for optimal stock levels and customer experience-Making customer recommendations and providing a higher level consumer experience by promoting high quality products and services-Training new staff members and ensuring compliance with business procedures-Strong collaboration within a large team to ensure tasks completed efficiently and time effectively managed

• 

  Admiral Gaming Network

  Oct 2018 - Oct 2019

  Keyholder

  -Youngest staff member promoted to key holding position. Lead colleagues during shifts and authorised larger transactions-Excelled at delivery of IT software to ensure personal and colleague training adequately completed and digital records were maintained and secure in accordance to GDPR and Gambling Commission guidelines-Used cash handling and numerical skills to accurately and rapidly process customer requests and transactions-Responsible for promoting high quality products and services to clients and having strong industry knowledge Show less

• 

  Smyths Toys Superstores

  Sept 2020 - Dec 2020

  Customer Service Assistant

  -Provided customer friendly query responses and recommendations-Collaborated effectively with teams to ensure accurate and prompt customer deliveries and targets met-Effectively managed in-house software for customer order collection and distribution

• 

  Morrison Data Services

  Feb 2021 - May 2022

  • Graduate Data Analyst

    Nov 2021 - May 2022

  • Graduate IT Analyst

    Feb 2021 - Nov 2021
• 

  Accenture

  May 2022 - now

  • Business Architecture Senior Analyst

    Nov 2023 - now

  • Lead Business Analyst

    Mar 2023 - Nov 2023

  • Business Analyst

    May 2022 - Mar 2023