Experience

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  Infinite computer solutions

  Jan 2015 - Aug 2016

  Associate software engineer

  Altiris servers staging and deployment for Push method to more than 5000 client machine Altiris servers 7.6 Installation and configuration as per customer requirements.Installing operating systems and application packages, with collecting inventory data from the client machine as per customer requirementsChecking VPN connectivity to remote serverIdentifying & Solving VPN & Network related issues by coordinating with team and on-site teamAsset management and software license management Altiris server managementCoordinating with different Team to get the RCA based on the change and trouble management with BMC remedy tool Creating, Deleting, Managing User accounts, Groups and OUs on Windows Server 2008Install individual and network printers, use remote Desktop connection and remote technical support applications for end user support. Show less

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  Al rabban holding company

  Aug 2016 - now

  Applications/infrastructure support specialist

  Managing headquarters and varied business units, hand holds support for application roll-out for users across various branch. Branch network monitoring and fine tuning the network for performance. Provide application enhancement, support and training the end users. Functional and operational issues are studied and solutions are implemented by introducing new modules/add-on. Internal IT Asset Management, Incident and support for users are managed thru Help desk Applications. Provide the technology and vision to support the company’s business objectives, by research, evaluate and recommend “solutions” for business process as one of the IT Management team member. Managing the complete IT infrastructure, Application and Data Centers (PDC& DR) with a team Show less