Experience

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  Ripley and marshall

  Nov 2013 - Aug 2018

  Client liaison manager

  • Efficiently executed payroll operations utilizing BrightPay Connect & IRIS Payroll Professional software for UK clients, maintaining seamless coordination with a portfolio of over 100 clients, ensuring timely and accurate payroll processing.• Successfully prepared & submitted PAYE and Statutory Maternity Pay refunds, resulting in significant benefits for clients.• Conducted performance monitoring and analysis, leading to the identification of improvements opportunities and the implementation of strategic adjustments that yielded positive results.• Proactively identified and conveyed customer requirements to quality teams, contributing to enhanced customer satisfaction and product/service improvements. Show less

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  Blue stone management (pvt) ltd

  Oct 2018 - Dec 2023

  • Delivered enhanced profitability by successfully attracting top-tier talent and leading comprehensive onboarding sessions, including on-the-job training, to ensure rapid skill development and conversion among new hires.• Achieved remarkable HR team performance improvements by introducing performance reviews and implementing motivational strategies.• Optimized payroll administration with digital systems, such as BrightPay Connect, IRIS Payroll Professional for UK payroll clients, leading streamlined processes and increased efficiency.• Successfully served and provided sector-specific solutions to over 50+ international clients across multiple jurisdictions, including Malta, Dubai, BVI, UK, USA and Guernsey.• Proficiently oversaw credit control responsibilites for both parent company and its subsidiaries, safeguarding financial stability. Show less • Led talent acquistion efforts, resulting in the recruitment of high-caliber candidates who significantly contributed to company growth and success. • Created and implemented forward-thinking initiatives to improve employee engagement.• Identified and implemented appropriate strategies• Drove substantial increases in employee satisfaction and retention rates through the identification and implementation of tailored strategies.• Enhanced training processes and materials through a comprehensive review of existing documentation, incorporating valuable input from associates to drive tangible improvements• Effectively managed credit control responsibilities for both the parent company and its subsidiaries, ensuring financial stability & risk mitigation• Delivered tailored sector-specific solutions to a diverse international clients spanning in various jurisdictions, ensuring their specific needs were met.• Used technologically relevant digital systems to manage payroll and benefits programs (BrightPayConnect software for UK payroll clients) Show less

  • Manager - HR & Operations

    Nov 2022 - Dec 2023

  • Assistant Manager Human Resources

    Oct 2018 - Nov 2022
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  Innaun pvt ltd

  Feb 2024 - now

  Project coordinator & hr