Experience

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  Summit architects + engineers

  May 2005 - Jan 2007

  Biologist

  Completing habitat assessments using the EPA’s Rapid Bioassessment Protocol (RBP). Performing field work for the determination of the Corps of Engineer’s (COE) jurisdictional stream boundaries. Creation of maps and documents for submission to COE for approval of jurisdictional determinations. Collection of aquatic insects for the purpose of assessing water quality. Construction of permit applications for submission to COE for approval under section 404 of the Clean Water Act (a permit application consists of a Compensatory Mitigation Plan and an Environmental Information Document). Construction of Stream Restoration Plans for inclusion in SMCRA applications submitted to the state of Kentucky. Show less

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  Kentucky division of mine reclamation and enforcement

  Jan 2007 - Nov 2009

  Environmental inspector

  Performed inspections to determine compliance with state environmental control laws and regulations. Collect samples for analysis. Inspect citizen complaints of environmental control problems. Attended formal and informal hearings concerning violations of regulations. Prepared and submited reports on inspection activities. Conducted environmental monitoring activities. Confronted various working hazards including excessive dust, chemicals, hazardous or explosive gases, illegal or negligent use of explosives, driving over rough terrain, poisonous snakes, and poison ivy. Handled volatile situations between mining companies and irate landowners, or other private citizens. Attended training courses to obtain proficient knowledge of applicable statutes and regulations. Conducted preliminary (pre mining or pre-drilling) inspections as part of the permitting process. Participated in aerial inspections. Remained informed on the current policies, procedures and other aspects of the permit requirements. Interpreted various types of maps (land surveys, permit, underground, topographic and geologic quad) and engineering drawings. Compareed maps to on ground conditions and captured (GPS) data to determine compliance. Responded to spills, releases, and other environmental emergencies. Show less

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  Cumberland river coal company (arch resources subsidiary)

  Nov 2009 - Jun 2017

  Environmental engineer

  Responsible for ensuring compliance with SMCRA and NPDES permits held by the company in Kentucky and Virginia. Develop and maintain the Spill Prevention, Control and Countermeasure Plan (SPCC) as well as the Groundwater Protection Plan (GPP). Design and oversee construction of secondary containment structures to comply with SPCC regulations. Work with contractors and company operations personnel to carry out reclamation and construction projects. Oversee water monitoring personnel and track monitoring results to ensure compliance with NPDES requirements. Review and submit discharge monitoring reports to regulatory agencies. Develop, coordinate and oversee special studies and other new requirements of NPDES permits. Design, install and maintain water treatment systems to ensure that effluent standards are met. Administer training for contractors and company employees about environmental compliance requirements. Develop, implement and maintain Environmental Operating Procedures in accordance with the Arch Coal, Inc. Compliance Management System. Ensure compliance with an EPA consent decree. Accompany state environmental inspectors during onsite inspections. Communicate regularly with state environmental inspectors to enhance environmental compliance. Work closely with multiple consultants to develop new SMCRA, COE, and KPDES permit applications and revise existing permits. Complete applications for KPDES permit revisions. Submit monthly and quarterly reports to mine management and corporate staff regarding compliance performance. Accompany blasting personnel during complaint responses. Coordinate completion of pre-blast surveys for residents near mining operations. Communicate with blasting personnel and contractors to ensure that the blasting portion of permit conditions are understood. Show less

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  Arch resources, inc

  Jun 2017 - Jun 2019

  Environmental information systems administrator

  Manage the administration, design, development, implementation, and refinement of the Enviance environmental management system across the ACI enterprise. Perform design and construction within the Enviance system to customize the application to meet Arch Coal needs and troubleshoot system problems. Define and manage related processes to ensure usability and integrity of all environmental systems and conformance of the operations with applicable environmental laws, regulations, permits, licenses, other approvals, authorizations, and agreements. Manage day-to-day system operations, work closely with peer decision-makers and management to foster innovation. Develop complementary system integrations with other internal Arch systems (e.g. Ellipse, RMS, etc). More broadly, provide technical expertise, and recommend effective environmental technology solutions for the respective organizations and enterprise. Minimize risk, exposure, and the potential for non-compliance through education and communicating the relevance of technical solutions including fully-leveraging Enviance and other applications, evaluation, and implementation of mobile solutions, developing and documenting processes, designing/developing system architecture, and enhancing reporting. Provide Enviance system support for operations and business-affiliated analytical labs, including training sessions, webinars, and reference documents. Maintain corporate-driven security protocols and participate in security audits of the system. Assist corporate environmental staff in performing multimedia environmental compliance audits. These audits asses a subsidiary operation’s compliance across the full range applicable permits, codes, and regulations. Show less

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  Enviance | a cority company

  Jun 2019 - May 2020

  Customer success team lead

  Provide leadership, support, direction, and coaching to team members. Deliver continual performance feedback and conduct annual performance reviews. Track and prioritize team members’ tasks and customer commitments. Responsible for services project planning, scoping, scheduling, and resourcing. Reviewing and understanding of a customers’ existing procedures, methodologies, etc. to gain the understanding of their practices and needs. Develop system designs that address customers’ environmental compliance and reporting needs. Manage and deliver on detailed project and implementation plans. Work with other Team Leads and Solution Architects to define “best practices” documentation, contribute to the Customer Community, and identify product roadmap needs. Use team resources deliberately and strategically, and communicate resource plans to executive leadership. Accountable for key team metrics including: customer retention, customer satisfaction, and team utilization. Organize and lead team meetings. Consistently communicate vision, mission, and goals to team. Coordinate cross-functionally with other organizational entities, including sales, product, and development. Assist in the RFI and RFP process. Write Scopes of Work for new and existing customers. Show less

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  Cority

  May 2020 - now

  Understand the market, competition, and user problems to articulate what, why, and how we should build. Research & facilitate latest trends on progressive web apps and demonstrate strong understanding of different browser behavior. Translate high-level product features into detailed product requirements, including acceptance test criteria. Partner with the user interface/experience team to design and refine proposed solutions. Work directly with architects and developers in an Agile environment. Problem-solve issues and bugs in the application, document solutions, and establish priority for future releases. Communicate the product vision, roadmap and results to stakeholders. Work with marketing, sales and professional services to communicate product features and benefits and ensure successful product releases. Meet with customers to understand how they use the product and discuss how we can improve it. Show less Complete industry, competitor and subject matter research and intelligence to identify and prioritize solution packages and maintain a solution package roadmap. Build best-in-class solution packages that help to improve win rate and best highlight the value Cority solutions provide. Gather and develop requirements, document solution specifications and build prototypes through collaboration with a cross-functional project team. Problem solve design issues and bugs in the packages, including implementing fixes. Serve as a package subject matter expert and technical resource in support of sales efforts, including solution demonstrations and RFP responses. Support marketing through documentation development, ‘thought leadership’ initiatives and campaigns. Serve as key contact for questions/issues relating to the implementation and support of solution packages. Communicate and train internal and external stakeholders on developed solutions. Work on general solution process improvements and special initiative projects as required. Show less Utilizes expert knowledge of subject matter and software offerings to guide customers through a complex sales process to solutions that solve their real-world problems. Gathers customer requirements in order to produce implementation strategies, cost estimates, and streamline the sales to services transition. Analyzes project outcomes to improve estimation processes over time. Works closely with the Sales, Solution Engineering, Product, and Professional Services Teams to promote successful sales strategies, increase efficiency, and facilitate the development of package offerings. Supports many sales engagements simultaneously at various stages of their process. Maintains strong knowledge base for product roadmaps and the effect new functionality could have for existing customers and new opportunities. Stays familiar with changing industry and regulatory requirements Show less

  • Product Manager

    May 2022 - now

  • Solutions Manager

    May 2021 - May 2022

  • Sr. Solutions Consultant

    May 2020 - May 2021