
Timeline
About me
The City of San Diego, Clerical Assistant II
Education

San diego continuing education
2010 - 2011Web server maintenance and security database marketingI attended Front Desk and Administrative Assistant classes at the West City Campus in 2010 earning certificates in Office Skills, Keyboarding Multi-level, and Keyboarding Speed of 63 nwpm.

Sawyer college of business
1968 - 1969Associate businessActivities and Societies: Volunteer Muscular Dystrophy Association (MDA), Accessible San Diego and National Association for the Mentally Ill (NAMI) Attended UCLA Extension Advertising/Marketing receiving top honors and career recommendations.
Experience

Khj-tv & khj-radio
Jan 1969 - Jan 1971Engineering administrative assistantResponsible to the television and radio Chief Engineers in connection with handling input and distribution to engineering personnel.

Khj-radio
Jan 1969 - Jan 1971Publicity administrative assistantResponsible to the radio Publicity Director for coordinating publicity/promotion and budget control.

Khj-tv
Jan 1969 - Jan 1971Responsible to three Account Executives for coordinating contractual agreements in conjunction with television station accounts. "Morning Watch" program. Urban affairs format.
Broadcast Sales Assistant
Jan 1969 - Jan 1971Assistant Producer
Jan 1969 - Jan 1971

Della femina, travisano & partners west
Jan 1971 - Jan 1976Assistant to the vp/office manager/media buyerFull-service national and international advertising agency. Accounts included Carte Blanche Corporation, State Mutual Savings & Loan and Nalley's Fine Foods.Joined the company with the opening of the West Coast Office and organized departmental structuring. Responsible for hiring and training administrative personnel, management of controllable expenses, establishment and follow through of new business acitivities and media buying. Liaison between East and West Coast offices.

Circus-circus hotel/casino
Jan 1976 - Jan 1978Public relations assistantCoordinated in-house advertising agency activities. Responsible for writing press releases, coordinating special events, media placement, print shop and billing.

Sahara hotel/casino
Jan 1978 - Jan 1979Assistant to the general managerSupervised executive office activities including Entertainment, Sales, Advertising departments and Hotel Management.

Baker advertising & public relations
Jan 1979 - Jan 1983Vp/account supervisor/media directorA national advertising agency specializing in tourism development. Accounts have included Tropicana Hotel, a Ramada resort/casino, Government of Austria annual Snow Show, Puma sports shoes, the Estate of Howard R. Hughes, Anderson Dairy, the Fashion Show shopping mall and Frontier Savings Association.Managed local, regional, national and international advertising programs. Liaison between clients and agency working closely with creative and production departments. Prepared written advertising plans, made client presentations, supervised program implementation, analyzed and reported results.Responsible for evaluating marketing targets, interpreting demographic statistics, understanding and defining media strategies, preparing, presenting and implementing media programs. Show less

The phillips organisation, ltd.
Sept 1983 - Oct 1984Media directorA national advertising agency specializing in sporting goods. Accounts have included Ektelon top-of-the-line racquets and accessories, Central Savings & Loan Association and the San Diego Padres Baseball Club.

Rosenfield/vinson, inc.
Nov 1984 - Jan 1991Media directorA national, full-service advertising agency specializing in direct marketing. Responsible for all media planning and placement. Accounts have included National City Mile of Cars, La Jolla Bank & Trust Company eleven-office regional banking institution, Times-Advocate suburban daily newspaper, Connecticut National Bank and Prudential Bank.Responsible for all list supervision and data processing including strategic planning, list acquisition, verbal and written instructions at the computer house and letter shop levels. Direct marketing accounts have included HomeFed Bank, Glendale Federal Bank, Security Pacific Finance, First Signature Bank & Trust and Norstar Discount Brokerage. Show less

Irvine company
Feb 1994 - Jun 1998Options coordinator - california pacific homesNew-home developer with multiple communities (400 units) at a price range of $150,000 to $400,000+. Responsible for the implementation of all construction option programs including 1,000 to 1,500 Cost-Free Choices, Optional Upgrades and Special Request Options requiring issuance of 500-1,000 Authorizations for Extra Work per month within 24-48 hours after receipt of homebuyer Option Order. Interfaced with all internal departments including Operations, Purchasing, Sales, Marketing, Construction field superintendents and external Trade Contractors. Show less

Centex homes
Jul 1998 - Sept 1998Options coordinatorNew-home developer with multiple communities (200 units) at a price range of $200,000 to $500,000+. Responsible for setting up and maintaining all administrative dutes for expanded, new design center operation and option order computer processing and distribution.

Olson homes
Jun 1999 - Feb 2002Options coordinatorUrban downtown revitalization new-home developer with multiple communities (232 units affordable/market-rate) at a price range of $165,000 to $630,000. Responsible for collaboration with Forward Planning, Sales, Marketing, Purchasing and Construction. Interfacing with Trade Contractors, Consultants and Suppliers to develop option processes, specifications and costs, finalize option pricing, produce/deliver Options Program Book and displays to point-of-sale, option information maintenance and option auditing. Show less

Lennar
Mar 2002 - Jan 2009Options coordinatorNew homebuilder engaging in the construction and sale of single-family attached and detached homes nationwide featuring an ei (Everything's Included) platform. However, as Options Coordinator in the San Diego marketplace, I had the unique opportunity to work within an options' platform for various communities at a price range of the upper $700s to the mid $3 Millions. Responsibilities included team collaboration in the development and implementation of Included Features, Upgrade Choices and Special Request option programs from the very minimal to the optimal of a 56-page options program and an average of 25 custom options per home offering a full compliment of luxury appointments and design refinements for distinctive estate homes at The Villas and The Cortile' Collection at The Bridges. Interfaced with all internal departments including Operations, Purchasing, Sales, Marketing, on-site Construction Managers and external Trade Partners. Took over Contract Administration and Project Management assistance during company downsizing. Show less

Standards of excellence, a company owned by sears holdings corporation
May 2011 - Oct 2011Sales order coordinator(Standards of Excellence South closed. Position eliminated)Support services to Showroom Sales and Outside Account Managers to assure proper flow of paperwork, and that the order process occurs as expected. Delivers customer service assistance as needed to assure customer satisfaction.

Dialamerica
Dec 2011 - Mar 2014Call center agentReports directly to team leaders to initiate and/or receive customer calls on behalf of nationally recognized companies, organizations and non-profits.

Coastal pay
Aug 2015 - Mar 2016Appointment generatorAs an Appointment Generator, I will be speaking to business owners and decision makers throughout the nation. I will be calling leads and setting solid appointments for our National Account Executives.In North America, Coastal Pay is quickly becoming one of the fastest growing integrated payment processing companies. Our team is determined to provide you premium services with the utmost integrity to give your business its polished foundation to be distinct in the market. Coastal Pay's mission is to bridge the gap between small businesses and the payment processing industry. Show less

Welk resorts
Aug 2016 - Aug 2017Marketing tour auditorAs a Marketing Tour Auditor, my responsibilities include data entry transcribing in this fast paced, fun environment. I enjoy the flexible hours and working well with others. My background in Microsoft Office, especially, Excel, is a plus in this position.

The city of san diego
Apr 2019 - nowClerical assistant iiOffice of the City Attorney, Civil Division, Clerical Assistant II performing various typing tasks; serve as receptionist; keep records and compile statistics; operate office machines; and perform other duties as assigned.
Licenses & Certifications

Office skills laboratory
San diego continuing educationSept 2010
Certificate of keyboarding speed
San diego continuing educationApr 2010- View certificate

Being an effective team member
LinkedinAug 2021 - View certificate

Habits to win every day
LinkedinFeb 2024 - View certificate

The three pillars of effective communication
LinkedinAug 2023 - View certificate

Nano tips to build grit for mental toughness with shadé zahrai
LinkedinJul 2024 - View certificate

Interpersonal communication
LinkedinSept 2023 - View certificate

Nano tips to stop overthinking with shadé zahrai
LinkedinJul 2024 - View certificate

How to be both assertive and likable
LinkedinAug 2021 - View certificate

Nano tips for finding happiness through empathy with shadé zahrai
LinkedinJul 2024
Volunteer Experience
City Clerk Archive & Records Management
Issued by City of San Diego on Apr 2018
Associated with Joan BrentVolunteer
Issued by NAMI on Jan 2000
Associated with Joan Brent
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