Experience

• 

  Central queensland university

  Mar 1999 - Dec 2009

  Leading a team of experts to successfully develop and deploy the best affordable database, server, storage technologies and application infrastructure services for CQU. Strategically plan, deliver and operate database, server , storage and application infrastructure services that effectively underpin CQU's core business, as well as developing and motivating the people in my team to achieve success. Install, operate, maintain, tune and troubleshoot Oracle 9 and 10 databases including Oracle RAC. Show less

  • Manager, Systems Services

    Mar 2008 - Dec 2009

  • Team Lead - Database Administration

    Aug 2002 - Feb 2008

  • Senior Database Administrator

    Mar 1999 - Jul 2002
• 

  Workcover queensland

  Jan 2010 - Aug 2024

  Provide leadership, vision and direction for WorkCover Queensland's platform engineering capability, including appropriate talent resourcing, budgeting and contract management, architectural alignment, governance operational management with a strong focus on building FinOps capability and culture.Key Achievements:- Establishing a FinOps capability with WorkCover Queensland- Contract and vendor management (including our AWS and Azure spend)- Budgeting and licensing responsibilities.- Oversaw resource planning and recruitment for engineering and other specialists (e.g. FinOps analyst)- Working with managed services partners to establish responsibility model- Optimising licensing usage (e.g. Oracle database and virtualisation software)- Initiated development pathways program for staff capability uplift into cloud skills and defined position description requirements for engineering positions.- Establishing Infrastructure as Code development practices for the management of IT assets in Azure (Landing Zone, Azure virtual desktop, Code deployment pipelines using GitHub actions)- Contributing to, and overseeing, implementation of governance for security and financial controls for our cloud (AWS and Azure) infrastructure Show less Managing a team of professionals responsible for core infrastructure including Servers and Storage, Networking and databases, contract management and governance.Key Achievements:- Leading and co-ordinating the activities of team of technical experts responsible for core infrastructure services. (Minimal unplanned outages - Uptime of 99.9% …)- Team resourcing and planning to meet business requirements.- Implementation of Agile work practices for service operations (ceremonies)- Management of critical incidents - both security and fault related- Contributed to architecture as a member of the Architecture Design Authority group- Established Data Engineering capability- Management of projects to succesful completion such as: - Implementation of backup infrastructure to cloud - Replacement of antivirus solution across servers and desktops with Windows Defender - Introduction of Global Protect VPN to service mass Laptop rollout across the business. - Service now on premise infrastructure deployment and integration with alerting and monitoring. - Virtualisation of hardware load balancers.- Responsible for the security and operations of data centres, network, virtual infrastructure for servers and desktops, databases, data engineering, application servers, Microsoft Azure licensing (email, AD), storage and backup.- Co-ordination QAO Audit activity, response and remediation.- Promoted several “shift-left” initiatives to promote automation, reduce workload and reduce time to service customers (some self service - e.g. developer personal database management, service desk Active Directory tasks)- Created multiple tenders and chaired evaluations (WiFi replacement, VPN replacement, penetration testing, SME -non voting evaluator - for services partner for cloud migration) - Optimisation of licensing usage (backup solution)- Contributed significantly to business cases for E5 licensing, digital transformation program. Show less As Data Management and Middleware team leader at WorkCover Queensland I provide collaboration and delivery leadership to a team of six highly skilled professionals in database management, data engineering and DevOps.At WorkCover Qld we provide essential return to work services for injured workers in over 140,000 businesses across the state.During my time with the company I have overseen the automation of and optimization of release processes, improvements to service availability, worked closely with our development teams to deliver new features and technologies and provided robust and high performing application data platforms for our customers.With minimal disruption, I have worked with system architects and delivered numerous technology upgrades to maintain the currency and security of our systems and leverage new technologies. I also introduced the role of data engineer to WorkCover to deliver operational data sets for use by our data scientists and solution delivery teams. Show less

  • Platform Engineering Manager

    Aug 2023 - Aug 2024

  • Platform Services Manager - Infrastructure

    Jan 2021 - Aug 2023

  • Data Management and Middleware Team Leader

    Jan 2010 - Jan 2021