Experience

• 

  Hewlett packard enterprise

  Feb 2008 - Nov 2014

  Easitool is a ticket tool for backorders. As super user and global lead I was the connection point between the users and IT. Lead the Plan of Records and Management of Communication. Managed customer support escalations for PC and Print commercial space in the Americas region.

  • AMS Easitool Super User and Global lead

    Mar 2010 - Nov 2014

  • Customer Support Representative

    Feb 2008 - Feb 2010
• 

  Hp

  Dec 2014 - Apr 2019

  Overseeing the planning and execution of business strategies for the Services Supply Chain organization. Support developing and implementing comprehensive, long-term strategic plans, delegating roles and tasks while enhancing executive communication Managing the transition of North America Customer Support businesses from Hewlett Packard Enterprise to new HP Inc after the two companies split. for customers such as Bank of America, AT&T and JPMC.

  • Strategy Business Planning Manager

    May 2016 - Apr 2019

  • Business Transition Project Manager

    Dec 2014 - Apr 2016
• 

  Hp

  Jan 2022 - now

  Leading Planning Transformation projects for the spare parts business with workstreams such as organization, technology, financial and inventory to deliver higher forecast accuracy, better network management and to reduce overall costs and E&O material in the supply chain pipeline Design and develop a strategic counsel that provides thoughtful leadership and guidance to the Services Supply Chain Global Organization on change adoption and acceptance efforts

  • Services Supply Chain Program Manager

    Apr 2019 - now

  • Change Management Office Lead

    Jan 2022 - Dec 2022