Nicolas Charette MBA, ASC, C.Dir., PMP®

Nicolas Charette MBA, ASC, C.Dir., PMP®

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  • Timeline

  • About me

    Vice President Operations/ Corporate Aircraft Management & Charter Specialist (CYUL, Montreal)

  • Education

    • GreyCampus

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      Six Sigma Black Belt Certification Six Sigma

      Six Sigma seeks to improve the quality output of process by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, mainly empirical, statistical methods, and creates a special infrastructure of people within the organization ("Champions"​, "Black Belts"​, "Green Belts"​, "Yellow Belts", etc.) who are experts in these methods. Each Six Sigma project carried out within an organization… Show more Six Sigma seeks to improve the quality output of process by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, mainly empirical, statistical methods, and creates a special infrastructure of people within the organization ("Champions"​, "Black Belts"​, "Green Belts"​, "Yellow Belts", etc.) who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has expertized value targets, for example: reduce process cycle time, reduce pollution, reduce costs, increase customer satisfaction, and increase profits. Show less

    • 9001 Courses

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      ISO 9001:2008 Internal Auditor ISO 9001:2008

      The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product.[1] ISO 9000 deals with the fundamentals of quality management systems,[2] including the eight management principles upon which the family of standards is based.[2] [3][4] ISO 9001 deals with the requirements that organizations wishing to meet the standard must… Show more The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product.[1] ISO 9000 deals with the fundamentals of quality management systems,[2] including the eight management principles upon which the family of standards is based.[2] [3][4] ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill.[5] Show less

    • 9001 Courses

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      ISO 9001:2008 Management Overview ISO 9001:2008

      The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product.[1] ISO 9000 deals with the fundamentals of quality management systems,[2] including the eight management principles upon which the family of standards is based.[2] [3][4] ISO 9001 deals with the requirements that organizations wishing to meet the standard must… Show more The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product.[1] ISO 9000 deals with the fundamentals of quality management systems,[2] including the eight management principles upon which the family of standards is based.[2] [3][4] ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill.[5] Show less

    • Polyvalente Saint-Jérome

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      Des
    • PMI-Montreal

      2015 - 2015
      Project Management Professional PMP® Gestion de Projet

      Activities and Societies: https://www.youtube.com/watch?v=DdgACJhoC9A The Project Management Professional (PMP®) certification is aimed at project managers with both work experience and formal training in project management. The PMP® certification is recognized internationally.

    • CEGEP Saint-Jérome

      1989 - 1992
      Education
    • Université Laval

      2018 - 2019
      Administrateur de Sociétés Certifié Gouvernance ASC / C.Dir.

      Le Réseau ASC compte plus de 1200 administrateurs et administratrices de sociétés certifié.e.s (ASC), diplômé.e.s du programme universitaire en gouvernance de sociétés et détenant les outils nécessaires pour faire une différence sur les conseils d’administration, faisant d’eux des candidats de premier choix.

    • International American University

      2023 - 2026
      Doctor of Management (DM) Candidate Executive Management

      Les étudiants au programme de doctorat en gestion (DM) sont admis grâce à un parcours professionnel exceptionnel et un engagement à toujours s’améliorer. Ils ont l’occasion, ici à l’AIU, d’explorer leur style de leadership et leurs idées pour leur organisation ou leur propre entreprise. Le programme de DM aidera les étudiants – cadres supérieurs – à améliorer leurs connaissances en gestion et leadership, par la conception et mise en œuvre de structure organisationnelle, le développement, la… Show more Les étudiants au programme de doctorat en gestion (DM) sont admis grâce à un parcours professionnel exceptionnel et un engagement à toujours s’améliorer. Ils ont l’occasion, ici à l’AIU, d’explorer leur style de leadership et leurs idées pour leur organisation ou leur propre entreprise. Le programme de DM aidera les étudiants – cadres supérieurs – à améliorer leurs connaissances en gestion et leadership, par la conception et mise en œuvre de structure organisationnelle, le développement, la planification, l’évaluation, la mise en œuvre, etc. Plus importants encore, les élèves de ce programme apprendront à écouter pour comprendre plutôt qu’à écouter pour répondre, afin qu’ils puissent bien identifier les problèmes. Les étudiants travaillent sur des études de cas et présentent leurs résultats dans les cours de type séminaire. Show less

    • Université Paris Dauphine

      2017 - 2018
      MBA Master Business Administration Business Administration and Management, General

      Le programme de maîtrise en administration des affaires a pour objectif de rehausser le niveau de formation des gestionnaires de façon à les rendre davantage polyvalents dans l'exercice de leurs fonctions et plusaptes à assumer des responsabilités supérieures dans les organisations.S'adressant à des candidats ayant une solide expérience de gestion, ce programme et ses différents cheminements visent à développer et à approfondir les connaissances et habiletés aussi bien personnelles que… Show more Le programme de maîtrise en administration des affaires a pour objectif de rehausser le niveau de formation des gestionnaires de façon à les rendre davantage polyvalents dans l'exercice de leurs fonctions et plusaptes à assumer des responsabilités supérieures dans les organisations.S'adressant à des candidats ayant une solide expérience de gestion, ce programme et ses différents cheminements visent à développer et à approfondir les connaissances et habiletés aussi bien personnelles que professionnelles des étudiants. Ces derniers acquièrent un corpus de savoirs avancés en sciences de la gestion, qu'ils sont amenés à appliquer concrètement dans la réalisation de leurs activités professionnelles. Show less

    • UQAM École des sciences de la gestion

      2015 - 2018
      EMBA Master Business Administration Business administration

      Activities and Societies: Présiden AMBAC (Association des MBA pour cadres de l'ESG-UQAM) La formation du MBA pour cadres (EMBA*) de l’ESG UQAM a pour objectif de développer des leaders dotés d’une pensée critique et stratégique. Ces leaders sont également aptes à faire face à l’incertitude et à la complexité de leurs contextes afin d’avoir un impact positif et durable sur leurs organisations, leurs milieux et la société en général.

  • Experience

    • Air Canada

      Jan 1990 - Jan 1991
      Ground attendant
    • Cargair Flight Academy

      Jan 1992 - Jan 1995
      Student and Instructor

      Responsibilities: • Teach theoretical courses in private pilot Cégep Lanaudière and Cégep Saint-Jérome (Class of 20 people);• Provide flight training for the obtaining of private pilot, professional and multi-engine pilot licenses;-Pilot and guide for charter flights.

    • Avionair Inc

      Jan 1995 - Jan 1998
      Pilot, instructor, Chief Pilot

      Number of aircraft: PISTON AIRCRAFT (1) TURBOPROPS (5)Number of pilots: 12 pilots;Types of flights: -Corporate flights;- Executive charters;-Medical evacuations, North America;-Cargo;

    • Avionair / Hastings

      Jan 1999 - Jan 2001
      Chief pilot

      Number of aircraft: TURBOJETS (4) TURBOPROPS (5)Number of pilots: 32 pilots Types of flights: -Medical evacuations, Africa, Europe, North and South America;-Corporate flights;- Executive charters;-Freighter.Professional Merit:-Excellent results obtained in two audits conducted by Transport Canada;-Held a key position during the expansion of a company that doubled its overall operations in less than a year.

    • Canjet Airlines + Zoom Airlines + Canada 3000 Airlines

      Sept 2001 - May 2011
      Captain & CCP Boeing 737-800 ; Boeing 757-200 ; Boeing 767-300

      Canjet Airlines Halifax, NSApproved Check Pilots (ACPs) oversee pilot competency through Pilot Proficiency Checks and Line Checks, which evaluate flight skills and operational performance. They also provide onsite licensing services and undergo rigorous training and oversight by Transport Canada. ACPs ensure aviation safety by upholding standards and regulations.Zoom Airlines, Ottawa, OnCaptain of long-haul international flights on wide-body aircraft with 269 seats. Major Canadian departure cities include Montreal, Toronto, and Vancouver, with destinations in Europe and the Caribbean.Canada 3000, Toronto, OnFirst Officer on long-haul international flights on medium-sized aircraft with 201 seats. Major Canadian departure cities include Toronto and Vancouver, with destinations in the Caribbean.As a Captain, the primary focus is on ensuring each flight is conducted safely, with consideration for passenger comfort and punctuality.Skills: Performance Management, Aviation, Aviation Management, Aviation Regulations Show less

    • Air regional

      Jan 2002 - Jan 2003
      Business Start-up

      Air Regional was one of 5 airline project officially presented to the transport ministry of Quebec. The province had been running onto a situation of monopoly and needing alternative air transport solutions. Air regional plan included 102 new jobs with an investment of 7 Millions dollars.

    • Groupe Projet 9 Inc

      Oct 2003 - Jan 2018
      President

      Aviation Consulting and Multi-Tenant Residential Development,Construction of houses, condominiums, and multi-family unitsAchievements to date: Construction of 13 buildings; Consolidation of 19 shareholders;

    • Starlink Aviation

      Jan 2018 - now

      In addition to managing the Aircraft Maintenance department (MRO), Charter and Air Ambulance International department, aircraft owner relations, and flight operations, I am well involved with the company's five business units. Among the responsibilities of this position are also the research and purchase of aircraft as well as the import and commissioning of the aircraft.The combination of my roles as Operations Manager and Vice President of Operations requires me to work collaboratively with four directors and approximately sixty employees.Upon beginning the position, the primary challenge was to contribute to a reorganization of maintenance methods (MRO) so that customer relations could be improved, qualified and highly solicited personnel could be engaged and retained in a context of shortage, and productivity could be increased. Show less Well involved with our five business units, my current tasks includes : managing the international charter department, and flight International flight operations. In addition, my role involves a contribution to the smooth running of international repatriation by Air Ambulance. The operations manager remains responsible for more than 50 employees such as the security officer, flight coordinators, flight followers, chief pilot , captains, first officers and flight attendants. My role is to strive for and maintain a high level of quality, both for the services offered and compliance with the Canadian Aviation Regulations (CAR). My tasks also include a sustained attention to the principles of continuous improvement, collection and monitoring of key performance indicators (KPI), supervision of Quality Assurance Programs (QAP) and Security Management Systems (SMS) to name a few. Show less Holding a key position at the heart of the integration of Air Ambulance business Sky Service Air Ambulance renamed Skyalta, with Starlink Aviation operations. In addition to the company integration, It is my responsibility to ensure that the services offered are of a high quality and that the Canadian Aviation Regulations (CARs) are followed. Furthermore, I am responsible for ensuring that the principles of continuous improvement are adhered to, collecting and monitoring Key Performance Indicators (KPIs), supervising Quality Assurance Programs (QAPs) and Safety Management Systems (SMS), among other duties. Show less

      • Vice-President Operations

        Jan 2022 - now
      • Flight Operations Manager and International Charter Sales

        Mar 2020 - Sept 2024
      • Flight Operations Manager

        Apr 2018 - Jan 2022
      • Interim Flight Operations Manager

        Jan 2018 - Mar 2018
    • Airmedic

      Jun 2022 - now

      This position entails maintaining a high standard of quality in both the services provided and in compliance with Canadian Aviation Regulations (CARs). Additionally, I am responsible for maintaining a sustained focus on continuous improvement principles, the creation, collection, and monitoring of Key Performance Indicators (KPIs), and supervision of Quality Assurance Programs (QAPs) and Safety Management Systems (SMS). A member of the Executive Advisory Committee, my responsibilities include contributing to strategic decisions to maintain expected performance during a period of unprecedented pilot shortage, to assist in the reorganization and creation of administrative and operational structures, to develop relevant Key Performance Indicators (KPIs), and to navigate through a period of Companies' Creditors Arrangement Act (CCAA) during the company's sale process. This position entails maintaining a high standard of quality in both the services provided and in compliance with Canadian Aviation Regulations (CARs). Additionally, I am responsible for maintaining a sustained focus on continuous improvement principles, the creation, collection, and monitoring of Key Performance Indicators (KPIs), and supervision of Quality Assurance Programs (QAPs) and Safety Management Systems (SMS).

      • Helicopter - Operations Manager

        Jul 2023 - now
      • Operations Manager - Airplane and Helicopter Divisions - Executive Committee

        Jul 2023 - Mar 2024
      • Operations Manager - Airplane division

        Jun 2022 - Mar 2024
  • Licenses & Certifications

  • Volunteer Experience

    • President

      Issued by AMBAC - ESG (Association des MBA pour cadres de l'ESG-UQAM) on Feb 2017
      AMBAC - ESG (Association des MBA pour cadres de l'ESG-UQAM)Associated with Nicolas Charette MBA, ASC, C.Dir., PMP®
    • Représentant de classe Gr 11

      Issued by AMBAC - ESG (Association des MBA pour cadres de l'ESG-UQAM) on Jan 2016
      AMBAC - ESG (Association des MBA pour cadres de l'ESG-UQAM)Associated with Nicolas Charette MBA, ASC, C.Dir., PMP®
    • Academic program comity member

      Issued by École des sciences de la gestion (ESG UQAM) on Jan 2017
      École des sciences de la gestion (ESG UQAM)Associated with Nicolas Charette MBA, ASC, C.Dir., PMP®
    • Board member, conseil des diplômés ESG UQAM

      Issued by École des sciences de la gestion (ESG UQAM) on Jan 2017
      École des sciences de la gestion (ESG UQAM)Associated with Nicolas Charette MBA, ASC, C.Dir., PMP®
    • Auteur du livre "Attitude 80".

      Issued by Attitude 80 on Jan 2012
      Attitude 80Associated with Nicolas Charette MBA, ASC, C.Dir., PMP®