Experience

• 

  Coyote logistics

  Jan 2017 - now

  Oversee multifaceted procurement operations for major company projects of over 25 consistent freight lanes, responsible for managing and expanding the existing carrier network to secure capacity and contracts for key projects. Facilitate dedicated carrier partnerships for customer freight requirements through high-level sales calls and in-person meetings focusing on understanding carrier operations and collaborating effectively to maintain continuous truck movement and meet stringent freight schedules.Cultivated 75 contracted agreements for 250 dedicated lanes under the 'My Smart Routes' project, leading to approximately $10K in savings. Successfully negotiated and managed 8,853 UPS Peak season routes in 2021, 7514 routes in 2022, and 7429 routes in 2023, resulting in achieving an average cost efficiency of $1,330 per route in 2021, $1,250 in 2022, and $1,150 in 2023.Consistently ranked at the top in Key Performance Indicators (KPIs) throughout the year and demonstrated exceptional stress management and productivity while maintaining a calm and collected demeanor.Tasked with managing, mentoring, and developing new hires for high-volume UPS Peak project; provide individualized coaching on project requirements and prepare them for securing permanent roles within the organization. Spearhead the sales of complex company initiatives and conduct retrospectives to enhance productivity and identify areas for improvement; provide constructive feedback to the team on refining existing strategies to enhance future success. Provide expertise in automating processes to streamline operational efficiency and minimize manual selling and cold calling. Serve in multiple capacities including people manager and content developer to create compelling content for learning and development initiatives, ensuring successful project execution and delivery. Show less Provided oversight and leadership to a high-performing, agile team of 5 and facilitated the team in achieving excellence by cultivating positive relationships, conducting performance appraisals, and coaching and mentoring them. Key responsibilities included providing spot quotes and pricing on less-than-truckload (LTL) freight for refrigerated LTL and volume (larger shipment) for over 100 lanes to secure new business opportunities. Played a pivotal role in securing carrier participation and capacity for challenging bids by leveraging established industry relationships, particularly in the specialized Reefer LTL sector.Pioneered the creation of the team lead role to facilitate the growth of Reefer LTL segment by creating and presenting a proposal, as well as securing approval from the VP. Elevated team's operations by expanding the carrier network from 10-15 to 35, leading to 65% increase in overall volume and margin.Successfully converted three customer accounts to managed accounts by focusing on the high-volume transportation of refrigerated LTL shipments.Facilitated training for sellers on quote creation and margin optimization and actively participated in sales representative calls to guide them on convincing customers and closing sales for highly complex Refeer and Volume LTL modes.Acted as the direct point of contact for overseeing booking, monitoring, and tracking LTL freight from pickup to delivery, ensuring streamlined operations by addressing and resolving escalated issues. Show less Hand-selected for the Operations Coordinator role, surpassing candidates with extensive experience and seniority. Managed daily email communications with sellers to guide them on necessary information required for provision of accurate spot quotes for both volume and LTL shipments. Honed negotiation and persuasion skills by engaging with providers for further rate reductions. Effectively resolved escalated issues with lost, damaged, and delayed shipments, as well as freight rates by investigating rate increases with providers and collaborating with carriers to identify and analyze freight-related issues and claims. Equipped sales team with in-depth understanding of intricacies of LTL logistics by providing necessary guidance and coaching to them. Show less

  • Procurement Manager

    Jan 2021 - now

  • Team Lead, Operations

    Jan 2020 - Jan 2021

  • Operations Coordinator

    Jan 2018 - Jan 2020

  • LTL Support Specialist

    Jan 2017 - Jan 2018