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Madalina Hartescu

Madalina hartescu

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  • Timeline

  • About me

    Quality Assurance Engineer @ Arvato Systems Romania | ISTQB® Certified Tester Foundation Level

  • Education

    • Transilvania university of braşov

      2016 - 2018
      Master's degree development and optimization of agri-food and touristtechnical and techological systems

    • Transilvania university of braşov

      2012 - 2016
      Bachelor's degree engineering and management in tourism industy

    • Școala informală de it

      2024 - 2024
      Python development

    • Școala informală de it

      2025 - 2025
      Sql complete

    • Cisco networking academy

      2018 - 2020
      Cisco certified network associate system, networking, and lan/wan management/manager

      CCNA 1- Network Fundamentals• Design an IP addressing scheme to provide network connectivity for a small to mediumsized business network.• Configure initial settings on a network device.• Implement basic network connectivity between devices.• Configure monitoring tools available for small to medium-sized business networks.CCNA 2- Routing and Switching Essentials• Explain how switching operates in a small to medium-sized business network.• Use monitoring… Show more CCNA 1- Network Fundamentals• Design an IP addressing scheme to provide network connectivity for a small to mediumsized business network.• Configure initial settings on a network device.• Implement basic network connectivity between devices.• Configure monitoring tools available for small to medium-sized business networks.CCNA 2- Routing and Switching Essentials• Explain how switching operates in a small to medium-sized business network.• Use monitoring tools and network management protocols to troubleshoot data networks.• Configure monitoring tools available for small to medium-sized business networks.• Configure initial settings on a network device.• Configure Ethernet switch ports.• Implement VLANs.• Implement static routing and RIPv2.• Implement DHCP on a router.• Implement network address translation NAT.• Implement access control lists ACLs to filter traffic. Show less

  • Experience

    • Aquis hotels & resorts

      Jul 2014 - Oct 2014
      Erasmus trainee- f&b department

    • Iberostar

      Jul 2015 - Oct 2015
      Erasmus trainee- f&b department

    • Rcs & rds

      Sept 2016 - Oct 2018
      Customer service representative- technical support

    • Atlantica porto bello royal

      Jun 2017 - Oct 2017
      Intern

    • Ipsos interactive services

      Oct 2018 - Sept 2020
      Project manager

      - Managed online market research projects across a diverse portfolio of clients;- Collaborated with cross-functional departments and maintained close client communication throughout all project phases;- Advised clients on methodology and analysis, offering tailored solutions and suggesting improvements where needed;-Prepared comprehensive project documentation, identified nonconformities, and recommended corrective actions;- Delivered accurate final datasets and results to clients in line with project requirements;- Designed research methodologies and questionnaires, ensuring all projects were conducted in accordance with company standards. Show less

    • Asc technologies ag

      Sept 2020 - Jun 2021
      Technical support engineer

      - Managed and tracked support tickets from initiation to resolution, providing regular updates and summary reports to customers.- Researched, diagnosed, and resolved technical issues by analyzing application logs, identifying root causes, and implementing effective solutions.- Followed standard escalation procedures to route unresolved issues to the appropriate internal teams for advanced troubleshooting.- Created and maintained comprehensive technical documentation, including knowledge base articles and troubleshooting guides, using Confluence.- Ensured adherence to SLA guidelines by prioritizing and resolving issues based on defined severity levels. Show less

    • Cerner corporation

      Jun 2021 - Oct 2022

      - Designed, executed, and evaluated complex manual and risk-based test cases to validate software functionality and ensure quality.- Maintained detailed testing evidence to support validation processes and collaborated on root cause analysis for client-reported defects.- Continuously assessed test effectiveness and provided actionable feedback for process improvements during and after test cycles.- Worked closely with developers and solution designers, providing critical input on proposed enhancements and defining validation criteria for implemented solutions.- Participated in estimation meetings to assess testing efforts and timelines for upcoming development cycles.- Developed comprehensive test plans for module-level and system integration testing, ensuring thorough coverage and traceability.- Created and supported User Acceptance Testing (UAT) by coordinating with stakeholders and ensuring business requirements were met. Show less

      • Senior Test Analyst

        Apr 2022 - Oct 2022

      • Test Analyst

        Jun 2021 - Mar 2022

    • Arvato systems romania

      Oct 2022 - now
      Quality assurance engineer

      - Analyzed requirements, provided feedback BA and identified potential risks;- Participated in estimation meetings to support accurate planning and resource allocation;- Designed and implemented test cases aligned with functional specifications;- Configured test environments according to project requirements;- Executed functional, regression and system integration testing;- Documented defects and performed first-level root cause analysis using Oracle SQL Developer;- Developed and executed API tests using SOAPUI Show less

  • Licenses & Certifications