Trudy Brown

Experience

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  Mark Mcaskill Jewellery

  Mar 2002 - Jun 2005

  Quality Control Officer / Diamond Grader

  • Reporting to Chief Executive Officer.• Provide superior quality control to maintain a high level of standard.• Organise and inspect all gemstones and diamonds.• Liaise between production staff and subcontractors.• Inventory control for precious metals and stones.• Coordinating high priority Special Orders within limited time.• Liaise and develop ongoing relationships with clients. • Overseeing production from order to delivery.• Provide management support and relief as necessary.• Maintaining production deadlines for large buying groups.• Training of staff in a specialised field.• Encouragement of staff in a high turnover / high pressure environment.• Invoicing /dispatch and other administration duties. Show less

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  Michael Hill

  Jun 2005 - Jun 2006

  Manager

  store manager of new stores in adelaide

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  GREAT SOUTHERN RAIL LIMITED

  Oct 2006 - Nov 2011

  Provide guidance and support to remote terminal managers Coordinating Australia wide check in services • Coordinating the merchandise range, and development of products to suitBusiness requirements. • Provide monthly reporting on sales activity and produce accurate reports on project updates. • Monitor staff adherence to company polices, internal procedures and professional standards.• Resolve high level complaints and difficult customers seeking higher authority.• Identify and address all staff training needs and conduct coaching sessions.• Conduct staff recruitment and selection. Show less

  • National Terminal Teamleader

    Jul 2010 - Nov 2011

  • Team Leader/ Sales

    Oct 2006 - Jul 2010
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  Journey Beyond Rail

  Jun 2012 - Jun 2016

  • Manage all arrivals and departures to and from the Adelaide Parklands Terminal.• Provide guidance and support to remote terminal managers Coordinating Australia wide check in services • Coordinating the merchandise range, and development of products to suitBusiness requirements. • Provide monthly reporting on sales activity and produce accurate reports on project updates. • Monitor staff adherence to company polices, internal procedures and professional standards.• Resolve high level complaints and difficult customers seeking higher authority.• Identify and address all staff training needs and conduct coaching sessions.• Conduct staff recruitment and selection. Show less

  • Guest Service Team Leader

    Sept 2006 - Jun 2016

  • Sales Team leader

    Jun 2012 - Apr 2013
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  Awpl

  Dec 2016 - Oct 2017

  Bussiness Manager Australia Way Pty. ltd.- Adelaide and Darwin

  • Report to Executive Management Team.• Drive stores to achieve financial objectives. • Ensure store are within financial and budgeting targets.• Liaise with Airport Management • Drive service levels in store with customer focus.• Visit stores regularly to maintain relationships.• Organise staff recruitment and selection.• Prepare and deliver staff training program.• Identify and implement succession planning. • Review monthly performance summaries of all staff members.• Inventory control of all products.• Identify concepts for display and promotional material.• Maintain familiarity and compliance with workplace, health and safety policy and AWPL procedures. Show less

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  TRAVELITE

  Jan 2018 - Nov 2021

  Store Manager
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  DRIVER GROUP AUSTRALIA PTY. LTD.

  Jun 2018 - Nov 2021

  Adealide Manager
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  South Australian Museum

  Nov 2021 - now

  Retail Operations Manager South Australian Museum