Debbie Townsend

Experience

• 

  Wells Fargo

  Mar 1991 - Oct 2017

  Management of strategic initiatives in support of the Default Servicing Operations - inclusive of Regulatory Compliance initiatives involving system changes, controls, and process evolution Responsible for interaction with WFHM Business/Technology units related to migration and on-going support of reporting and analytic activities onto the Mortgage Integrated & Operational Data Environment(s) - serving as the central point of contact for business units into the Data Program. Business Units supported included Retail and Correspondent Loan Origination areas. Management of strategic initiatives in support of the overall Finance Systems Strategy – inclusive of CORE, Finance Technology Roadmap, and Cash Collections Strategy for WFHM. Primary focus to provide project management services to all areas of finance/accounting. Client Accounting Department Manager/Supervisor - primary focus of position was to organize, supervise, and delegate ensuring all mutually agreed upon deadlines for the Corporate Direct Billing Program were met with quality products. This was inclusive of all accounting operations supporting the Accounts Receivable billing and reconciliation processing. Varying duties supporting the Production Trainers for support and certifications of Processors, Underwriters, and Closers. The position also supported the Management Leadership curriculum. These duties included coordination of all training materials printing, shipment, and tracking of registrants and attendees.Additionally devised, produced, and supported a quarterly team meeting, quarterly external newsletters, and monthly internal newsletters.

  • Vice President, Sr. Project Manager

    Apr 2013 - Oct 2017

  • Data Program Relationship Manager

    Feb 2012 - Apr 2013

  • Project Manager

    Mar 2007 - Jan 2012

  • Project Manager

    Aug 2002 - Mar 2007

  • Accounting Manager

    Apr 1994 - Aug 2002

  • Production Training Coordinator/Comunications Specialist

    Mar 1991 - Apr 1994
• 

  Wells Fargo Chief Operating Office, Remediation Operations

  Oct 2017 - Aug 2022

  Business Liaison Consultant, VP

  Program Leader providing oversight and management of numerous Remediation efforts, focused on quality outcomes for risk management projects. Lead Key strategic efforts in support of Wells Fargo Executive Leadership and Regulatory Commitments.

• 

  Wells Fargo

  Jun 2022 - now

  Senior Lead Business Execution Consultant