Bridgette Lipman Morris

Experience

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  Fifth Third Bank

  Mar 2006 - Mar 2007

  Customer Service Representative
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  Thornton Oil

  Aug 2007 - Aug 2008

  Marketing Field Promotions Representative

  Worked with media and government liaisons within seven different major cities implementing an array of marketing strategies to increase brand awareness.

• 

  It's Just Lunch

  Aug 2009 - Nov 2011

  Director

  Managed office, handled all customer service, and served as “expert” to community through public appearances and media relations

• 

  University of Louisville

  Aug 2011 - May 2019

  Adjunct Professor

  Create, organize, and implement communication courses, including Public Speaking and Business and Professional Communication for undergraduates, Speed school of engineering presentations, and MBA programs.

• 

  GE

  Nov 2011 - Nov 2012

  ADI - Communications

  Managed internal and organizational communications for 11,000+ employees in 17 countriesDeveloped and implemented strategic communication plans, including executive level internal communication plan to drive retention.

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  ZirMed, now part of Waystar

  May 2013 - Jul 2015

  Trained and coached team in technical aspects of products, processes, healthcare innovations, EDI, etc.Selected and built a strong team based on the needs of the customer Provided support and engaged clients to work towards increasing business efficiency Proactively identify client issues through research and experience

  • Client Support Team Lead

    Feb 2014 - Jul 2015

  • Enterprise Support Agent

    Sept 2013 - Feb 2014

  • Client Support Agent

    May 2013 - Aug 2013
• 

  Waystar

  Aug 2015 - Sept 2018

  Operations Delivery Manager

  Coordinate organizational planning and execution for new products, releases, and majorinitiatives Perform Operations Risk Management assessment, mitigation & monitoring measures, pilot training with select employees and clients to ensure accuracy of content,Identified and develop training needs and documentation for all departments, as well as client communications concerning product releases and updates

• 

  Pittman Consulting

  Aug 2018 - Dec 2020

  Leadership Consultant

  Helping organizations grow and develop employees through communication, conflict, leadership, and presentation skills.

• 

  Humana

  Sept 2018 - now

  Develop and implement innovative strategies with the goal of improving the health of members with Chronic Kidney Disease and End Stage Renal Disease through driving quality care via Value Based Care arrangements with providers, dialysis centers and healthcare management partnersIdentify, interpret, and produce executive strategy recommendations and multi-year plans using healthcare innovation, quality care, and technology as drivers of cost savingsResponsible for pilot program development, implementation, and execution through release to wider organizationManage existing nationwide partner health programs; supporting operations, clinical, communication, marketing, strategy, finance, and actuary Show less

  • Enterprise Transformation Lead, Retail Trend & Innovation

    Jan 2022 - now

  • Senior Enterprise Transformation Professional

    Jul 2020 - Jan 2022

  • Senior Business Systems Analysis Professional

    Sept 2018 - Jul 2020