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Abdul Sami

Customer Service Representative

666 followers

Lahore District, Punjab, Pakistan

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Timeline
About me
Managing Director at Forte Four Pvt. Ltd
Education
- Army Public School - (APSACS)
  2004 - 2015
  High School/Secondary Certificate Programs
- University of the Punjab
  2021 - 2023
  Bachelor's degree Business/Commerce, General
- GC University Lahore
  2016 - 2018
  Pre-Engineering Intermediate
- The Institute of Chartered Accountants of Pakistan
  2018 - 2023
  Chartered Accountancy (CA) Accounting and Business/Management
Experience
- Mindbridge
  Aug 2020 - Jun 2023
  Customer Service Representative
  Mindbridge is the Pakistan's one of the leading BPO company efficiently serving to global leaders in the domain of technical support, banking, telecom, transportation, and retail. Achievements/Tasks • Consistent average of 90 plus statistics report and above 80% customer satisfaction survey throughout career experience. • Professional on world's leading customer service application, Salesforce that is the world's #1 customer relationship management (CRM) platform. foodpanda APEC Mindbridge 08/2020 - 12/2021 talabat gulf Mindbridge 12/2021 - Present Show less
- Delivery Hero (foodpanda)
  Aug 2020 - Dec 2021
  Customer Service Representative
- Talabat
  Dec 2021 - Nov 2022
  Customer Service Specialist
- Taptap Send
  Nov 2022 - Jun 2023
  Customer Support Specialist
- Stalwart Enterprises
  Jun 2023 - Nov 2023
  - Team Lead
    Sept 2023 - Nov 2023
  - Business Development Manager
    Jun 2023 - Nov 2023
- Virtual Dispatch Services
  Dec 2023 - now
  Business Owner
Licenses & Certifications
- Assessment of fundamental competencies (AFC)
  The Institute of Chartered Accountants of Pakistan
  Jan 2019
  View certificate

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