Erika Toledo

Experience

• 

  Loan USA

  May 2002 - Jun 2008

  Pawnbroker

  Provided service to customers looking to pawn or sell items. Explain the loan process, inspect incoming jewelry for validity using approved methods to establish value, create a merchandise invoice and write loan documents for approval. Sell jewelry and conduct inventory monthly using the inventory list and scanner to ensure no product loss.

• 

  Bulbs.com

  Jun 2008 - now

  • Respond promptly to customer inquiries• Handle and resolve customer complaints• Obtain and evaluate all relevant information to handle product and service inquiries• Provide pricing and delivery information• Perform customer verification• Set up new customer accounts• Process orders, forms, applications and requests Work in a warehouse performing all duties related to processing of inventory; reviewing orders, picking items, packing and labeling for shipment, loading and wrapping pallet and transporting to truck using forklift or pallet jack. Verify order by inspecting for quantity and quality of items received. I Stock items in predetermined areas of the warehouse

  • Customer Service

    Mar 2013 - now

  • Warehouse

    Jun 2008 - Mar 2013
• 

  SGPS/ Showrig, Inc.

  Jul 2018 - now

  Primary Driver