Alyssa Melancon

Alyssa Melancon

Sales Lead Associate

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location of Alyssa MelanconGreater Houston

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  • Timeline

  • About me

    Assistant Venue Manager at THE SPRINGS Event Venue

  • Education

    • Lamar University

      2011 - 2015
      Bachelor of Science Hospitality Administration/Management GRADUATE

      Activities and Societies: Alpha Delta Pi Alpha Sigma Beta FLOC Alpha Delta Pi memberAlpha Sigma Beta member

  • Experience

    • Gymboree

      Jan 2010 - Jan 2012
      Sales Lead Associate

      • Managed sales associates and organized retail store• Assisted customers, maintained excellent customer service

    • The UPS Store

      Jan 2012 - Jan 2013
      Sales Associate

      • Addressed business and shipping needs for customers

    • Meshell's Wedding Bells Coordination Firm

      Jan 2013 - Jan 2014
      Assistant Wedding Coordinator

      • Assisted Event Planner with wedding day and rehearsal dinner coordination. • Worked strongly with team to decorate wedding venue to fulfill the clients wishes. • Maintained a positive attitude with clients & arranged appointments in a timely manner.

    • Debes Print Express

      Mar 2013 - Jul 2015
      Office Manager

      • Invoicing, billing, clerical & administrative tasks• Compose print jobs and edit documents

    • Compass Group

      Jul 2015 - Aug 2015
      Hospitality Intern

      • Assisted with foodservice/catering and event operations.• Developed menu concepts & participated in managerial tasks.

    • ExxonMobil

      Oct 2015 - Sept 2016
      Conference Services Receptionist/ Event Coordinator

      • Scheduled meetings for multiple campus locations & prepared monthly event schedule. • Coordinated & executed large company events by maintaining complete knowledge of catering orders, personalized event layouts and safety guidelines. • Maintained proper rapport with clients & delivered excellent customer service via telephone, email or in person.

    • Neches Federal Credit Union

      Oct 2016 - Sept 2017
      Bank Teller

      • Welcome all members, answering and referring credit union inquires• Coordinate with Member Services & Loan Department to ensure excellent customer service for members• Perform all routine teller transactions & assist members in solving account problems/questions• Interact with young members by handing out balloons & coloring books to engage them in CU activities

    • Delta Life Fitness

      Jan 2018 - Jan 2019
      Group Fitness Instructor

      • Teach scheduled classes, beginning and ending on time; providing adequate warm-up, exercises, stretching, and cool down. • Conduct monthly assessments; giving guidance/recommendations. Motivate & inspire each participant to achieve individual goals.

    • Whittington Bridal

      Jan 2018 - Jan 2018
      Bridal Consultant

      • Provided personalized customer service for brides to select wedding attire.• Worked diligently with full team to achieve and exceed monthly sales goals. • Performed administrative work such as answering phones, filing paperwork, scheduling appointments and corresponding with clients via email.

    • THE SPRINGS Event Venue

      Jul 2019 - Jan 2024
      Venue Manager

      • Oversaw all aspects of venue operations; venue tours, meeting sales goals, hiringand scheduling employees, planning and implementing marketing strategies.• Collaborated with team to implement marketing campaigns on company socialmedia. Created marketing graphics, materials, and e-newsletters.• Maintained strong relationships with vendors/clients to understand their eventrequirements and provide tailored solutions to meet their individual needs.• Organized events at the venue to drive sales and relations within our community.• Addressed and resolved complaints, cancellations, and other vendor/client issues. Show less

    • MCT Credit Union

      Jan 2024 - Aug 2024
      Community Development Specialist

      Discovered areas of opportunity to grow and enhance community involvement.• Assisted in creating social media graphics, articles, advertisements, andannouncements for meetings and special events.• Managed and recruited Credit Union volunteers for events.• Represented the Credit Union at public meetings, conferences, or other relevantevents within the community.

  • Licenses & Certifications

    • Delphi Event Management Software training

      Jan 2013
    • National Registry Foodservice Managers Certification

      Jan 2013
    • Heartsaver First Aid CPR AED Certification

      American Heart Assocation
      Apr 2013
  • Volunteer Experience

    • Gift of Life

      Issued by Gift of Life
      Gift of LifeAssociated with Alyssa Melancon