Rebecca Williams

Experience

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  Little Ceasars Pizza

  May 2012 - Apr 2016

  Assistant Manager

  • Managed a team of employees by organizing, scheduling, and assigning tasks based on members strengths and weaknesses, thus ensuring tasks were completed on time and to the best of everyone’s ability.• Identified and resolved problems as they arose and acted quickly when contacted by employees in crisis, and assisted in implementing short term solutions over the phone while traveling to attend the store and formally resolve the problem in person.• Diligently multi-tasked between activities during high volume sales rushes and other challenging circumstances, all while maintaining a calm and positive attitude, ensuring tasks were precise and effort-free.• Assisted with the onboarding of new employees including hiring, training, and retaining outstanding employees, while providing on the job training, job shadowing, and reinforcing the culture of the organization, thus furthering employee motivation and commitment to the organization. Show less

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  Heffner Lexus Toyota Scion

  Sept 2014 - Feb 2016

  Customer and Community Relations

  • Organized the backlog of customer work orders and associated invoices by systemizing the storage system, which resulted in reduced time spent filing.• Established and maintained client and employee records, with an ongoing, consistent high level of data entry, ensuring confidentiality of personal information and efficiency of information input.• Executed daily required documentation for the registration of vehicles with the Ministry of Transportation, ensuring timely, and accurate results.• Demonstrated mastery of time management skills by eliminating months of customer service inquiry backlog, thus freeing up time to focus on more meaningful organizational activities and business endeavors. Show less

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  Dairy Cheq Inc

  Apr 2016 - Jan 2018

  Administrative Assistant

  • Collaborated effectively with a variety of colleagues including technicians, assembly line workers, managers, and suppliers, to ensure that all the teams had what was needed from each other, and allowing the warehouse to run smoothly.• Analyzed multiple spreadsheets of duplicate data and compiled the same into one master spreadsheet, which resulted in reduced redundancies and efficient clean data.• Communicated with customers who had overdue accounts on a weekly basis to negotiate payment schedules, which resulted in the collection success rate doubling from the previous year.• Solved ongoing problems with low inventory levels by recognizing the need for more labor hours in the assembly department and learned a complex technical skill to assist in production, resulting in an increase in finished inventory and improved capital knowledge. Show less

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  Shared Services Canada | Services partagés Canada

  Jun 2022 - now

  IT Technician