
Ilse Mancilla
Human Resources Intern

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About me
Aspiring Clinical Psychologist | Language Student at Ghent University
Education

TECNOLÓGICO DE MONTERREY
2008 - 2013BA in Organizational Psychology Industrial and Organizational Psychology
Experience

Cáritas de Monterrey, A.B.P.
Jan 2012 - May 2012Human Resources Intern
Hospital General Doctor Norberto Treviño Zapata
Dec 2013 - Mar 2015Human Resources Specialist
Inflection Point Systems
Nov 2015 - May 2021Collaborated closely with Tech Leaders to develop and implement a comprehensive Technical Assessment Framework, successfully standardizing technical interviews and assessments to streamline the hiring process. Led the strategic launch of a dynamic Newsletter and spearheaded the transformation of the Careers Page, effectively contributing to the organization's Employer Branding Strategy Collaborated with the L&D Analyst to develop and implement a robust Competency Framework, driving significant improvements in Performance Appraisals and Career Development plans.Designed and delivered highly impactful training courses tailored specifically for Technical Leaders, focusing on enhancing their soft skills and honing their interviewing abilities to effectively assess candidates.Developed and implemented comprehensive metrics on a weekly, monthly, and biannual basis, facilitating data-driven decision-making processes and providing valuable insights to COO and VP of Operations for strategic planning aligning organizational goals with recruitment objectives.Defined key performance indicators (KPIs) for the Talent Acquisition Department, driving process efficiency and optimizing the candidate experience, while actively monitoring and implementing measures to sustain these standards.Implemented an Agile Recruitment Framework utilizing JIRA and Kanban boards, effectively streamlining the recruitment process and delivering continuous value to clients through improved transparency, collaboration, and efficiency.Provided exceptional leadership and mentorship to a team of four senior and junior recruiters, conducting performance appraisals.Overseeing daily operations of the recruitment team, conducted regular stand-up meetings to address any challenges or obstaclesEnsured compliance of the recruitment and selection process with ISO 27001 audit requirements. Show less • Owned full-cycle recruiting process: first contact, interviews and psychometric evaluations. Monitor the candidate throughout the process, coordinate technical interviews and final interviews with the client.• Conducted in depth interviews with candidates both in-house and by telephone to determine skills, knowledge, interest, market value, and availability.• Locate potential candidates through social media research, internal database, cold calling, referrals, networking, job fairs, and other strategies.• Monitoring of vacancies from the requisition publishing in job boards and website.• Responsible for coordinating, mentoring and providing on-going training and support for two members of the Recruitment team.• Weekly meetings with COO to give status update of vacancies and candidate pipeline• Support in other HR areas such as event planning, performance evaluations, Great Place To Work certification and internal customer service. Achievements: • Reduced times in candidates’ process by enhancing the efficiency and standardize the use of recruitment software. • Reduced time to fill the vacancies• Creation and standardization of manuals for the recruitment process.• Implementation of weekly, monthly and biannual metrics for decision making• Partnered with internal hiring managers through a recruitment committee to drive staffing solutions that met the needs of the business.• Work closely with IT managers and Marketing Department to generate numerous sourcing strategies including referral generation, ad placement, position postings, direct sourcing and networking to develop a qualified pool of candidates. Show less
Talent Acquisition Lead
Jun 2017 - May 2021Senior Recruitment Analyst
Nov 2015 - Jun 2017

Castille - The Global Specialist Network in Tech and Finance
Jan 2022 - Jun 2022Senior Tech Talent AdvisorBuild, develop and maintain specific verticals of talentPragmatically and proactively attracting relevant candidates towards Castille's network;Ensuring these candidates are meticulously registered and documented on Castille’s CRMEnsuring deployment of candidates in the best interests of clients and candidatesProject Managing delivery of recommended talent for client portfolioBuilding Expertise within allocated Verticals of talentBuild and Maintain own network of hiring managers through client contact and meetingsBuild and Maintain adequate distribution lists for each verticalCoaching and mentoring team membersAssisting in the management of the verticalSupporting the team in the interests of clients and candidates Show less

Hudson Holdings Ltd
Jun 2022 - Sept 2024Leading the talent acquisition process for both local and global recruitment and a team of TA specialists. Create, implement, document, and review the talent acquisition strategies and hiring plans for the group, working with local teams to adjust as neededDrive the TA team to successful cost-effective sourcing of candidates for both open and anticipated positions Ensure a positive candidate experience promoting the Hudson brand in a positive light at all timesInterviewing candidates where required and supporting with the final hiring decisions Working collaborative with hiring managers, HR colleagues and external sources to provide competitive offer packages Carrying out recruitment processes, assessing the effectiveness of their strategies and coordinating responsibilitiesEnsure the staffing needs of the company are being met, with a long-term talent strategy in mindCreate and implement end-to-end candidate hiring processes to ensure a positive experienceEstablish and maintain relationships with 3rd parties such as recruitment agencies and government bodies to support with the sourcing of candidates and the onboarding journeyDrive the creation and maintaining of standardised job descriptions that grows with the company, allocating each new role to a particular band Show less
Talent Acquisition Manager
Mar 2024 - Sept 2024Senior Talent Acquisition Specialist
Jun 2022 - Mar 2024
Licenses & Certifications

Estudio de la Norma ISO/IEC 27001:2013
SCCAPJun 2019
Project Management PMI
Universidad Tecmilenio
Human Resources Management
IDESAA Escuela de NegociosJun 2018- View certificate

Privacy & GDPR Awareness
ICE MaltaNov 2023 .webp)
SCRUM Fundamentals Certified
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)Aug 2019
Languages
- enEnglish
- duDutch
- spSpanish
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