Vivi S.

Experience

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  Hotel Royal @ Queens

  Apr 2008 - Oct 2008

  Front Desk Staff

  • Registering guests and arranging rooms to meet guests’ request• Experiences in call centre and operating wake-up calls• Running night audit

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  STAMFORD PRESS PTE LTD

  Nov 2010 - Aug 2011

  Customer Relations Officer

  • Perform One-stop facility starting from order verification, design concept and delivery.• Liaise and brief the production team on the project concept• Manage cost and timeline, including presscheck• Obtain and evaluate information to handle inquiries and feedback, and provide postsale follow up.

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  PT Mandiri Prakarsa Sejati

  Aug 2011 - Feb 2014

  Sales Executive

  • Involve in planning, advertising, and developing marketing plans and strategies.• Approach and share company services to new customers• Manage cost/timeline/resources

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  Sonoco-Trident

  Mar 2014 - Mar 2022

  Overall manage Artwork and 3D CGI projects forvarious brands for Asia Market1. P&G SK-II, Nestle Asia, and Unilever Indonesia Artwork account• Receive and assess brief from various stakeholders: Marketing, Design Manager, Regulatory Team• Manage and track the cost and timeline to ensure it fulfil the printing date• Work closely with Production team (Artist, Quality team, Print Manger) to ensure artworks are built Right The First Time• Implemented win-win process with client to work efficiently and effectively2. 3D E-commence images• Overseas 2 Account Executive• Manage 3D Artist resource• Manage inter and intra department coordination and linkages to enhance cross department collaboration• Manage Head & Shoulders, Gillette, Safeguard and Herbal Essence, Unilever, Nestle, Reckitt Benckiser CGI• Developing a SOP for CGI new3. Asia Key-User for P&G account• Asia Spoc for P&G new Workflow• Work closely with P&G team and our UK counterpart on best work practice• Design and deliver training to Singapore and China office Show less

  • Senior Customer Service Representative

    Jul 2017 - Mar 2022

  • Customer Service Representative

    Jan 2016 - Jun 2017

  • Junior Customer Service Representative

    Mar 2014 - Jan 2016
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  MIMS Pte Ltd

  Apr 2022 - now

  Associate Account Manager