Thao Phi, M.A.

Experience

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  University of California, Riverside

  Oct 2011 - Jun 2013

  Team Lead at The Well

  •Event programming and organization•Promote and advertise for events through creation and distribution of posters/fliers•Organize the projects and for campus-wide marketing of programs•Serve as a resource person and program facilitator for a variety of campus audiences •Promote 9 Dimensions of Wellness, GO Pedometer Program, and other wellness activities

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  ServiceSapce

  Jul 2012 - Jun 2013

  Intern and Volunteer

  •Ensuring quality, performance, and reliability of HelpOthers.org•Co-authored a blog highlighting the life experiences of strangers•Attended various meetings and events with organization founder•Article syndication and publication for DailyGood.org•Publication research for ServiceWire

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  Glen Oaks College

  Oct 2013 - Sept 2014

  Director of Admissions

  • Design and implement a comprehensive strategic plan of admissions of new students to the school• Direct the admissions process from point of inquiry through enrollment• Present the school to prospective students and parents, which includessystematic and efficient handling of applications and communication withcandidates and their parents; tours of the institution; interviews with candidates and their parents; arrangements for admissions testing; securing of necessary student credentials; and communicating final decisions to the appropriate individuals.• Promote good relationships and create networking opportunities andsupport for representatives with outside institutions or groups that can be helpful in attracting quality students• Create and maintain filing system for admitted students, dropped students, and graduated students• Keep track of percentage of graduated students, licensed students, and placed students• Maintain records of student attendance• Create and maintain academic calendar, including module start and end dates for running and prospective programs• Assist in accreditation application, including: reviewing and completing COE application, reviewing and editing School Catalog, writing Strategic Plan, and reviewing and writing Student Handbook. Show less

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  Dharma Realm Buddhist University

  Oct 2013 - Jun 2022

  • Oversees incoming correspondence and requests for the Dean of Students attention; routes problems to other staff members as appropriate; prioritizes items that need immediate attention; communicates information on behalf of the Dean, as needed. • Administers, coordinates, and markets the activities involved in assigned student development programs, projects, and events for the Office of the Dean of Students such as Convocation and Commencement. • Coordinates event logistics, develops educational content for presentations, trains students and staff members to lead sessions, and conducts program evaluation. • Serves as an advisor to faculty and staff regarding the proper handling of student complaints, handling of emergencies, and other incidents, as they arise. • Compiles and drafts reports, proposals and corresponding documentation in support of projects and assignments for the Office of the Dean of Students and its departments. • Enables communication and collaboration among the Office of the Dean of Students and university departments, faculty, staff, and students. Ensures appropriate follow-up and facilitates resolution on matters requiring the Dean’s attention. • Appropriately maintain essential records and confidential files that may include judicial records, contracts, and personal files of a sensitive nature.• Assist all members of the division with budgetary processes and compliance.• Manage and organize correspondence and scheduled mailings to all new and returning students. Record information and forms when they are returned.• Assist with distribution and revision of literature or media generated by the Dean of Students office (e.g. catalog, student handbook, informational brochures, etc.).• Serve as an immediate available source of accurate information on all aspects of the Office of Dean of Students for all members of the community, including faculty, administrators, staff, parents, and students. Show less • Develop Student Organization process and procedures for students and staff, including: new student organization application, new student organization orientation, funding, and re-registration• Research and create procedure for Campus Life staff training and professional developing including restorative justice, Holacracy, campus etiquette guide, and in process of gaining institutional membership with American College Personnel Association and American Association of Collegiate Registrars and Admissions Officers• Create forms for emergency contact information, health history, FERPA, and liability waiver• Gather data for Western Association of Schools and College accreditation unit reviews• Assist with Academic Support Services in the following areas: tutoring, library, disability services, career counseling, computer lab, and co-curricular activities• Organize various projects for Office of Admissions including: interview students, staff, and faculty; compile documentation and interviews for historical archive; and organize alumni association• Plan annual holiday gathering for students, staff, and faculty with Student Activities Coordinator• Plan commencement including coordination with registrar, academic department, and logistics Show less • Recruits prospective students and provides essential information related to admissions requirements and enrollment processes • Provides team leadership in meeting recruitment goals and objectives consistent with the university's goals• Serves as the primary point person for the recruitment of a diverse undergraduate student population • Organizes, executes, and presents information sessions to all campus constituencies • Evaluates recruiting activities and geographical coverage • Create and manage recruiting action plan • Actively recruits in high schools, colleges, and regional and national fairs Show less

  • Outreach Manager

    Jul 2019 - Jun 2022

  • Institutional Research Analyst

    Jul 2019 - Jun 2022

  • Assistant to Dean of Students

    Jul 2015 - Jun 2019

  • Student Services Coordinator

    Oct 2014 - Jun 2015

  • Recruiter

    Oct 2013 - Sept 2014
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  COUNTY OF MENDOCINO

  Jul 2022 - now

  Quality Improvement, Equity, and Vital StatisticsJanuary 2024 - January 2025: Community Wellness & Prevention ProgramsJanuary 2024 - June 2024: Employee Resources Public Health - Communications, Contracts, Equity, and Quality Improvement Public Health - Quality Improvement / Accreditation Public Health - Quality Improvement / Accreditation

  • Program Manager

    Jan 2024 - now

  • Acting Program Manager

    Oct 2023 - Jan 2024

  • Department Analyst II

    Apr 2023 - Oct 2023

  • Department Analyst I

    Jul 2022 - Apr 2023