Binax Benny

Experience

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  Livewel Aviation Services Pvt Ltd

  May 2016 - Nov 2017

  Airline Guest Service Agent

  Assists with the daily operations of Emirates & United AL passengers handling tasks such as checking tickets, directing passengers, boarding, arrivals and communicating with the flight crew.

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  Tech Mahindra

  Jul 2018 - Dec 2019

  Customer Service Representative

  Worked for MakeMyTrip Process - Handled airline tickets for customers booked under MakeMyTrip, including date changes, cancellations, service requests, refunds, re-issuing tickets and processed insurances.

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  WNS Global Services

  Jan 2020 - Aug 2020

  Senior Associate

  Worked for the Expedia - Handled airline Schedule Change for customers in North America and Europe, also handled cancellations, service requests, and refunds.

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  WhiteHat Jr

  Sept 2020 - Nov 2021

  Sales Manager

  Generating and achieving sales and advising prospective clients. Building and maintaining relationship with customers. Responsible for finding and winning new customers

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  UpGrad

  Jan 2022 - Jun 2023

  Academic Counselor

  Counselling potential learners, helping them plan their career path and making them understand how upGrad can catalyse their career. Carrying weekly enrolment/ revenue and collection target. Owning the complete sales closing life cycle for leads assigned which includes, making phone calls, product demonstration, sales closing, and post sales relationship management.