Vishwak Sen

Experience

• 

  Tata Consultancy Services

  Feb 2022 - May 2023

  Assistant System Engineer

  In a pivotal role on the ASML project, I engaged with clients from a leading chip manufacturing company, overseeing macOS-based systems for chip design. My focus was exceptional customer support, resolving technical issues such as password recovery, update discrepancies, and application malfunctions. I streamlined operations, enhancing user satisfaction.I managed patch deployment and profile configuration via JAMF PRO, requiring meticulous attention to detail and comprehensive system management understanding.My tenure at Tata Consultancy Services cultivated proficiency in OS, client support, and system management. Through effective communication and problem-solving, I consistently delivered solutions aligned with clients' objectives.The ASML project built a robust foundation in technical assistance, solution provision, and client collaboration. I'm excited to leverage this experience for continued impactful contributions. Show less