Arpa Barua

Experience

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  Paddl Co.

  Jun 2016 - May 2022

  - Worked on the front end with React- Tested existing and new implementations • Implementing solutions on the front-end (Javascript, React, HTML/CSS, Jekyll)• Reviewing the code of other developers• Troubleshooting problems and fixing bugs• Integrating best practices and design solutions • Contacting businesses who could be prospective employers of students.• Explaining services and prices, and answering questions from clients.• Registering profiles and posting jobs on behalf of the employers.• Performing data entry tasks.

  • Grafuate / Junior Software Engineer

    Jul 2020 - May 2022

  • Graduate / Junior Software Engineer

    Jan 2018 - Jul 2020

  • Telemarketer/Data Entry/Marketing Support

    Jun 2016 - Dec 2017
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  Urbanise.com Limited

  Oct 2016 - Nov 2016

  IoT Sensor Shipping Intern

  This is a 2-day unpaid placement where I got the opportunity to support the Supply Chain Manager. I was responsible for individually scanning every device, conducting quality checks on every individual device and putting stock away into bin locations.

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  Deakin University

  Jul 2017 - Oct 2017

  Client Consultant Intern at DeakinTALENT FreelancingHUB

  The DeakinTALENT FreelancingHUB is an Internship Placement for students, where students will produce work for a real client with a real business problem.Through this placement program, I had the opportunity to work for one of Australia’s largest Ruby on Rails focused development company reinteractive (https://reinteractive.com/) as our client.

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  JB Hi-Fi

  Jan 2023 - Sept 2023

  Application Service Desk

  - Responding to customer inquiries and resolving technical issues in a timely and efficient manner.- Documenting all interactions and maintaining accurate records of incidents and requests on Zendesk.- Escalating complex issues to the appropriate teams or individuals for resolution.- Managing and prioritizing multiple requests and incidents simultaneously.- Managing and troubleshooting issues related to Office 365 applications and services.- Providing remote support to end-users using remote desktop tools such as ConnectWise- Collaborating with other IT teams and departments to resolve technical issues. Show less

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  The Good Guys

  Sept 2023 - now

  Associate Testing Specialist