Dien Duvan

Experience

• 

  SLB

  May 1996 - now

  Roles and Responsibilities:Act as main liaison for SLB’s Completions Product Group to the Clients for any quality-related customer concerns. Account Clients:• TOTAL - France• SaudiAramco - Saudi• ADNOC - UAE• ENI - Italy• Petrobras - Brazil• CNOOC - China• INPEX - Japan/Australia• North Oil Company - IRAQ• Basra Oil Company - IRAQ• Kuwait Oil Company - Kuwait• Repsol - Spain• ONGC - India• HESS - US• BHP - USRepresent the “Needs of the Client” in internal functions.Provide planning, coordinate, and direct the quality assurance program in the form of Quality Control Plan. Manage the continuous review of control plans and capability studies to assure compliance and continuous improvement.Manage for the highest level of customer satisfaction and to develop improvement plans when gaps are present.Manage Third Party Suppliers to assure effectiveness of the Quality System and in compliance with Client’s requirements and specifications.Initiate action to prevent the occurrence of any nonconformities relating to product, process, and quality system.American Petroleum Institute (API)- Subcommittee member:SC18 - Develops and maintains Spec Q1, Specification for Quality Programs for the Petroleum and Natural Gas IndustriesSC19 - develops and maintains standards on Completions Equipment. Show less * Quality Managment System Liaison between Schlumberger Completions EMS-HQ and ExxonMobil, Chevron, Murphy Oil, Shell, SaudiAramco, ADCO, SEIC, CAIRN and Total. * Developing Clients' Global Quality Control Plan for High Profile Completions Projects.* Quality Stakeholder for the following projects: - Total Akpo - Total Dalia - Total Pazflor - Total Laggan & Tormore - Shell Gumusut - Shell Jansz - Chevron Jack/StMalo - Chevron Deep Water - Exxon/Mobil HPP - Exxon/Mobil Kipper - Exxon/Mobil Port Thompson - Murphy Oil Kikek - Murphy Oil Azurite* Analyzing SLB Completions' Non Conformance/ Service Quality issues for six Manufacturing Production Centers.* Advising Production/Technology Centers in developing Quality Management System.* (In process) Registering IRCA and RABQSA certified lead auditor Show less * Representing Manufacturing within the R&D new product developments for Completions down hole equipments* Cost feasibility analysis on the development cycle of various projects.* Recommends new product line to the appropriate manufacturing product centers.* Evaluate and influence designs of major NPD and RR 3/4 projects during the early concept stages.* Provide smooth transition for Engineering concept to Manufacturing Commercialization* Provide input to upper management for Launch/Commercialization decisions.* Identify capital expenditure requirements or machinery and toolings.* Support Engineering during process of validating procedures * Support Supply Chain in the vendor selection and audit process.* Identify risk's issues for NPD products.Key Projects:* SMS HPHT* WiFi Packers* OZI Packer - Alternate Path System* Swellable Packers* 5, 5-1/2, 7,7-5/8 and 9-5/8 QmaX Packers* 9-5/8 Big Bore Packers* HSM E-Trigger* Upgrading Existing 9-5/8 SMS Package To 12K+* XHP -10K Rationalize & Qualify To New Elements Show less * Managed Programming, Costing, and Routing Department * Continuous productivity improvement * Six Sigma - Cost Standard Process* Website for Tooling system to assists the shop * Resolve legacy software issues so manufacturing no longer utilizes VAX computer * Time study on assembly/test processesCapital Expenditures for multiple machines:* Multi-axis milling/turning machine* Presetters tooling machines *Completed* RAM/ Sinker EDM. *Completed* Wire EDM *Completed* Magnetic Particle Inspection Machine *Completed* Coordinate Measuring Machines *Completed* Research in cryogenic tooling for reduction in tooling wear* Research in suppressing vibrations from metal cutting tools using active dynamic absorber* Develop CNC programming priority database Show less

  • Retired

    Jan 2025 - now

  • Quality Account Manager

    Feb 2022 - Jan 2025

  • WPRS Quality Account Manager

    Mar 2022 - Jun 2024

  • Center Quality Systems Manager

    Jun 2019 - Mar 2022

  • Quality Account Manager

    Dec 2015 - May 2019

  • Production Manager

    Apr 2014 - Dec 2015

  • Product Line Manager - Sand Screens

    Nov 2012 - Apr 2014

  • Senior Quality Assurance Engineer

    Jan 2008 - Nov 2012

  • Design for Manufacturability (DFM) Engineer

    Jan 2006 - Jan 2008

  • Manufacturing Support Manager

    Jan 2003 - Jan 2006

  • Manufacturing Engineer

    Jan 1998 - Jan 2003

  • Application Engineer

    Nov 1997 - Jan 1998

  • Design Engineer

    Jan 1997 - Dec 1997

  • Field Engineer

    May 1996 - Jan 1997