Jeff Curran

Experience

• 

  IBM

  Jan 1990 - Jan 1992

  Marketing Representative / System Engineer
• 

  Deloitte

  Jan 1993 - Jan 1994

  Consultant

  Planned and delivered commercial and state government IT projects in conjunction with selected industry and regulatory trends.

• 

  EDS Group

  Jan 1995 - Jan 2000

  Project Manager

  Managed a variety of three to nine month projects averaging $2 million involving cross-functional teams of four to twelve with an emphasis on achieving improved margin performance and customer satisfaction.

• 

  Greenbrier & Russel

  Jan 2001 - Jan 2003

  Consultant

  Privately held business and technology consulting company with 600 consultants in 7 cities, which deliver business solutions through technology. Project Manager, Winfield, IL (2001-2003)Manage projects involving cross-functional teams focused on meeting business objectives with organizational changes and IT initiatives. • Managed a major transportation manufacturer and distributor’s strategic customer initiative to deliver a company-wide understanding of customer usage, economics and motivation-focused view across disparate business units and within their multiple lines of business. Worked with client management team to define requirements, and managed the team to design, develop and deliver the new solution. Secured funding, prepared project plans and budget, defined and assigned activities, monitored resource usage, tracked progress and changes, and hired team members. Projects delivered within negotiated budget and time constraints. Show less

• 

  United Airlines

  Jan 2003 - Jan 2010

  Senior Project Manager

  • Used MS Project, HP Quality Center and MS Office Suite to complete deliverables and communicate status with sponsors for the following United Airline programs/projects:• Added $5M annual revenue with development of Economy Plus via external e-commerce channel• Reduced annual external ticket distribution costs by $4M with waitlist & schedule policy changes• Improved baggage industry ranking to 2nd with Baggage program for US Domestic Hub inline and handheld wireless baggage scanning and system-wide baggage data warehouse• Achieved 15% cost reduction with Airport Ops Manpower Planning and Scheduling Program • Reduced absenteeism by 30% with Enterprise-wide Dependability Program• Reduce Airport Ops development and delivery costs by 30% Show less

• 

  Village of Hinsdale

  Jan 2009 - Jan 2011

  Chairman, Parks & Recreation Commission
• 

  TEK Systems

  Nov 2010 - Apr 2011

  Senior Project Manager

  Consulting Project Manager for client based initiatives. Planned and delivered on time and within budget the design, development, testing and deployment of a marketplace print solution for an office services client. Solution utilized a software as a service platform and included the coordination of a third party Agile development effort. The solution was part of a foundational strategy to increase revenue and margins, with improved customer service experience.

• 

  Crowe Horwath LLP

  Apr 2011 - Jan 2013

  Senior Project Manager

  As Project Manager, planned and delivered strategic enterprise projects. Scope included the introduction of foundational infrastructure and drove organizational change. Responsible for project charter, budget, plans/schedule, status reports & escalation.• Applied Agile/Scrum methodology to deliver an improved customer experience, more competitive and better secured customer facing 401K (revenue generating) solution. Applied value based criteria to prioritize function point requirements and to establish go forward Sprints. Utilized burn down model to progressively monitor and modify go forward Sprints to deliver re-prioritized requirements and balance with remaining available budget, timeline and team resources. Team included fixed bid third party development partner. The .NET cloud based application included updated security functionality and migration to Rackspace environment. • Completed design and deployment of SharePoint 2010 and My Sites with NewsGator social media. Led team through requirements gathering, solution design, training and deployment. • Planned & delivered on-time (10% under budget) selection, testing and firmwide deployment of laptop hardware, Windows 7, MS Office 2010 & Lync deployment. Validated the environmental compatibility of 300 existing business units’ applications. Responsibilities included planning and coordinating cross functional team (Infrastructure, Line of Business SME’s, IT Support, Training and third party partners) to schedule end-users for self-service migration sessions, which were well received, based on project close-out feedback.• Planned and managed cross functional team that completed the detail definition and .NET design of a booked to tax application (functional and non-functional requirements, use case definition, logical data model). Validated .NET platform and design selection criteria. Negotiated and selected development partners. Completed full life cycle RFP process. Planned process change. Show less

• 

  Ventas, Inc.

  Jan 2013 - Feb 2020

  PMO Senior Project Manager with fast paced and quickly growing real estate investment company. Responsible for planning and delivering on time and within budget the design, development, testing and deployment of client's enterprise initiatives including: organizational change management, process improvement, hybrid agile requirements, design, development, testing & deployment of concurrent application and infrastructure projects. Projects completed standardization of disparate platforms resulting from multiple mergers and achieved infrastructure stabilization. Managed seven concurrent project while extending PMO best practices and artifacts across the emerging organization. Show less

  • Senior Project Manager

    May 2013 - Feb 2020

  • Senior Project Manager

    Jan 2013 - Oct 2013
• 

  TEKsystems

  Nov 2013 - Feb 2020

  Senior Project Manager/Business Analyst

  Consulting Senior Project Manager/Business Analyst for client based initiatives. Plan and deliver on time and within budget the design, development, testing and deployment of International hotel & hospitality client’s CRM - Operations program (Micros). The solution leverages EDW, third party industry services and client based application suite. Responsible for planning, scheduling and facilitating the cross functional team's work on design, development, testing, training/support and deployment to their international properties. The solution is part of a foundational strategy to reduce infrastructure cost, increase margins, and improve customer service experience. Show less

• 

  Swoon Technology Resources

  Oct 2014 - Dec 2016

  Consultant

  Planning and coordinating cross functional team to develop, test and deploy restaurant point of sale operations enabled with Mobile Offers capability to 14,000 restaurants with various configurations. Managing requirements definition, design, development, testing and deployment for extended promotion offers and biometric capabilities. Utilizing project charter, project plan, status reporting to identify and resolve project risks and issues and to engage stakeholders. Leading issue resolution process improvement efforts. Show less

• 

  True Group, Inc.

  Jan 2017 - Feb 2020

  Consultant - Program/Project Manager/Business Analyst

  Planning and delivering an enterprise wide operational solution with interfaces to global partners. Working with cross functional team and solution partners to develop, test and deploy next generation operational platform and process improvements. Managing requirements definition, design, development, testing, training, deployment and change management. Utilizing project charter, project plan, status reporting to identify and resolve project risks and issues and to engage stakeholders.

• 

  McDonald's

  Feb 2020 - Jan 2024

  US Operations Deployment Manager

  Manage software & hardware deployments to US Operations to achieve sustained operational & customer experience improvements. Focus includes: · defining the technology requirements from an Operations / Business perspective for large scale deployments· working with cross functional teams to define deployment requirements, conduct Requests for Information and Proposals, select potential vendors, and manage large scale national deployments of software and hardware. · developing key deployment processes, data reporting & dashboards· collaborating with other Home Office departments and Field partners to develop and deliver impactful training strategies, materials and comprehensive communication that prepare the restaurants to maximize business results through effective execution of restaurant technology initiatives· providing support on the testing of technology initiatives by defining, observing and gathering of KPIs, feedback and communicating results to key members of Home Office and the Field. Show less

• 

  Freelance

  Jan 2024 - now

  Project Management Consultant