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Anaïs PHILIPPE

Anaïs PHILIPPE

Restaurant Supervisor

Followers of Anaïs PHILIPPE732 followers
location of Anaïs PHILIPPEGreater Montreal Metropolitan Area

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  • Timeline

  • About me

    Brand Manager

  • Education

    • ESARC Evolution Montpellier

      2007 - 2009
      BTS International Business/Trade/Commerce

    • Institut de tourisme et d'hôtellerie du Québec

      2013 - 2015
      ASIHM Advanced Studies in International Hotel Management Hospitality Administration/Management

      • Operations engineering • Information technologies • Marketing • Legal and financial management • Management strategies • Performance management • Revenue optimization • Decision-making and managerial skills

    • Université de la Méditerranée (Aix-Marseille II)

      2010 - 2011
      Licence 3 Economic Business Administration Business Administration and Management, General

    • EF International Language Campuses

      2009 - 2010
      Academic semester aboard diploma - Sydney - Australia English

  • Experience

    • Le Victoria

      Apr 2012 - Aug 2013
      Restaurant Supervisor

      • Overall supervision• Guest Relations• Operations Coordination• Web and marketing development

    • Institut de tourisme et d'hôtellerie du Québec (ITHQ)

      Oct 2013 - Apr 2014
      Front Desk Agent

      4 stars , 42 rooms• Process guest arrivals and departures, including all necessary payments• Handle & coordinate room assignments and pre-arrivals• Handle guests' concerns• Offer referral for services and handle requests for information• Handle and store luggage• Assist with the check-in and check-out of groups and tours• Assist other departments as required

    • Castle Hill Inn - Relais & Chateaux

      Apr 2014 - Sept 2014
      Concierge

      • Managing reservations• Handle guests' concerns• Offer referral for services and handle requests for information• Planning Guest' stay according to their wish and answering any requests• Assist other departments as required• Banquet service for high volume luxury wedding

    • Can Xuxu - Boutique Villa

      Apr 2015 - Oct 2015
      Assistant General Manager

      Overall management :• Guest relations• Employees supervision• Contractors & Suppliers• Improving hotel' services• Promotion and marketing• F&B operations & Management

    • Stikeman Elliott LLP

      Aug 2016 - Nov 2018

      Within the business development department• Internal & external event's creation, planning and coordination in collaboration with the marketing department, such as :o Formative : conferences, seminars, trainingso Business Development : client's evento Social : Cocktail, galas, familial activities, retreat • Conference center's operations :o Réceptiono Boardrooms planning and managemento Caterers & suppliers relations : prospection, negociation, quality control, invoicingo Reportingo Coordination with others departments (Audio-visual, kitchen...) Show less

      • Project Leader, Conference Centre and Events

        Aug 2018 - Nov 2018

      • Events coordinator, Conference Centre and Events

        Aug 2016 - Aug 2018

    • Opimian Wine Club de Vin

      Nov 2018 - May 2024

      • Procurement Analyst

        Jan 2022 - May 2024

      • Events Advisor/AR Relations

        Nov 2018 - Jan 2022

    • Élixirs Vins et Spiritueux

      May 2024 - now
      Chef de Marques / Brand Manager | French portfolio

  • Licenses & Certifications

    • WSET2 with Distinction

      Wine & Spirit Education Trust
      Aug 2023

    • WSET3 with Merit

      Wine & Spirit Education Trust
      Jan 2024

  • Volunteer Experience

    • Volunteer

      Issued by Amnesty International on May 2008
      Amnesty InternationalAssociated with Anaïs PHILIPPE