Haifa Hamdan

Experience

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  Monla Hospital

  Feb 2015 - Jul 2015

  Dietetic Intern

  • Conducted quality assurance and control activities on food service operations; optimized 3 QC activities

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  Family Medical Center Lebanon

  Aug 2015 - Aug 2016

  Dietitian

  • Advised hospital patients on nutritional principles, dietary plans, and diet modifications to improve their lifestyle and medical conditions

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  Samir Ghanem Medical Laboratory

  Sept 2016 - Jan 2019

  Clinical Dietitian

  • Consulted patients and provided nutritional advice, achieving significant health improvements including average weight loss of 6 kg and 30% better blood glucose and lipid levels, while educating on wellness lifestyle

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  UNICEF

  Jun 2017 - Jan 2019

  Community Health and Nutrition Educator

  • Directed health education programs, reaching over 40,000 individuals, exceeding volunteer targets by 4%, and enhancing community engagement through major health events

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  American University of Beirut

  Jan 2019 - May 2020

  Research Assistant

  • Assisted in research work on different topics including HR analytics, eHR and Health information system

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  Myceleum

  Jul 2020 - Sept 2020

  Business Development Analyst

  • Analyzed market trends and financial data to craft a 5-year business plan for Myceleum, driving strategic decisions and securing funding

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  LEAD Healthcare Consultancy

  Oct 2020 - Aug 2021

  Business Analyst - Healthcare

  Data Analysis and Feasibility Studies• Conducted extensive research and data analysis for a $6M medical center project in Sudan; produced a feasibility study that effectively attracted significant investments and potential partnershipsStrategic Planning and Design• Designed the operating model for the new medical center, strategically optimizing the service portfolio and organizational structure to enhance efficiency and healthcare deliveryProject Management and Execution• Managed and executed over five healthcare vocational training projects, overseeing project schedules and documentation for over 100 participants, ensuring seamless operation and adherence to timelines Show less

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  Abbott

  Sept 2021 - Apr 2024

  Community Managment-Business Intelligence Analyst

  Business Analytics and Decision Making• Led data-informed strategic decisions in logistics and product distribution in Jordan by analyzing CRM and social media data, resulting in a courier change that improved the efficiency and reliability of sample deliveries• Analyzed consumer feedback to address market demand in the UAE, leading to the introduction of products in Tetra Pack packaging, aligning with consumer preferences for sustainable and convenient packaging optionsData Analytics and Reporting• Developed and executed detailed analytical reports to monitor social media performance, utilizing Salesforce and Meta Business Suite to track metrics such as engagement rates, reach, and demographics, which informed broader marketing strategies and optimized third-party initiatives• Identified and resolved inefficiencies in pay-per-click marketing campaigns by analyzing cost versus lead generation effectiveness, leading to significant cost savings and enhanced ROICross-Functional Collaboration• Coordinated with the quality and medical teams to manage crisis and product quality issues effectively, using social media feedback to identify problems and implement solutions, successfully resolving all complaints in a timely manner to prevent any escalation and avoid potential consequences• Enhanced business development and market penetration by channeling leads from social media to the sales team, contributing to business growth and expansion effortsCustomer Engagement and Retention Strategy• Initiated and managed targeted social media campaigns to integrate nutritional products into children’s diets, addressing sales declines due to taste preferences and boosting product acceptance Show less

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  Almosafer

  Jul 2024 - now

  Data Intelligence Analyst