Sheila Hyatt, PHR, SHRM-CP

Experience

• 

  Johnson Controls

  Sept 2006 - Apr 2010

  National Client Coordinator

  As a team leader for the National Accounts Team, I was responsible for the day to day operations of a 10 person team who worked directly with field personnel responsible for HVAC and refrigeration repairs for all CVS stores in the US. Heavy quoting and reporting and escalation point for the facility maintenance team at CVS Corporate.

• 

  Wells Fargo Insurance Services

  Jan 2010 - Jan 2012

  Assitant to the Director of SE Operations

  I supported a team of 6 producers in the group benefits line. Assisted with RFP's and spreadsheet comparisons for prospects and answered general plan questions for new clients.

• 

  TriNet

  May 2012 - Sept 2014

  Benefits Implementation Manager

  Supervision and final audit of all newly onboarded benefits clients. As new clients come on board, I oversee the process and audit the final result to make sure the client is set up exactly as they intended. After setup, I am a point of contact for escalation and any issue resolution needed related to their new benefits plans.

• 

  Digital Benefit Advisors

  Sept 2014 - Jun 2015

  Market Analyst
• 

  Isolved

  Jun 2015 - Sept 2023

  • HCMTrainer

    Jun 2015 - Sept 2023

  • iSolved University Trainer

    Feb 2020 - Jun 2021

  • Manager of Benefits Operations

    Jul 2018 - Feb 2020

  • HCM Operations Benefits Lead

    Nov 2017 - Jul 2018

  • Broker Success Manager

    Apr 2016 - Nov 2017

  • Implementation Specialist

    Jun 2015 - Jun 2016
• 

  Congruity HR

  Oct 2023 - now

  • VP of Benefits Operations

    Jul 2024 - now

  • Director of Benefits

    Nov 2023 - now

  • Director of Benefits

    Nov 2023 - Jul 2024

  • Agency Benefits Manager

    Oct 2023 - Nov 2023