Jocelyne Fleming

Experience

• 

  Cascadia Motivation

  Jun 2011 - Apr 2012

  Travel Operations Manager

  •Managed incentive travel groups on multi-day international programs to destinations like New Orleans, Napa Valley, Vancouver •Traveled with international incentive groups on multi-week international programs of over 1000 guests, and acted as part of an onsite management team •Managed large incentive travel program budgets •Coordinated all components of incentive travel programs including air and ground transportation, A/V, hotel accommodations, onsite meetings and events, cruise accommodations, day excursions, all food and beverage requirements Show less

• 

  JPdL

  Apr 2012 - Sept 2013

  Creative Services Manager/Product & Proposal Developer

  • Assisted in the planning and onsite management of client events • Developed critical paths and procedures to set department workflow • Trained and supervised all departmental employees and interns • Developed hundreds of event proposals from concept, to budget, to delivery• Coordinated logistics for client events as part of a management team

• 

  Caledonia Business Improvement Area

  Sept 2013 - Sept 2016

  Managing Director

  • Oversaw the day-to-day operations of the Caledonia BIA • Led stakeholder relations with 200+ businesses, local government, and BIA suppliers • Managed the BIA’s communications strategy and social media campaigns • Developed all policy for the BIA Board and subcommittees• Prepared grant applications to secure additional government funding• Participated in standing stakeholder committees • Planned and executed an annual programme of varied community events • Established annual budget and managed all bookkeeping operations for the BIA Show less

• 

  Streetsville Business Improvement Association

  Nov 2015 - Aug 2018

  General Manager

  • Led the day-to-day operations of the Streetsville BIA • Drafted and implemented constitutional and operational governance documents • Supported and engaged with the membership of over 500 local businesses • Oversaw all communications and marketing initiatives • Planned and managed a yearly programme of events• Developed and managed annual BIA operating budget • Prepared and presented financial, operational, and strategic reports

• 

  Original Edinburgh Business Improvement District (BID) Consultation

  Jan 2019 - Feb 2020

  Project Manager

  • Oversaw the day-to-day management of the Business Improvement District (BID) consultation project • Created an election campaign to secure BID status • Oversaw engagement and consultation with stakeholders• Developed a BID business plan in accordance with legislation • Developed a project timeline and budget • Conducted deputations to City of Edinburgh Council committees • Oversaw a comprehensive communications campaign • Prepared project financial and operational reports Show less

• 

  University of Glasgow

  Jan 2022 - now

  • Doctoral Researcher, Urban Studies

    Oct 2022 - now

  • Research Assistant, Urban Studies

    Jan 2022 - Oct 2022
• 

  The Chartered Institute of Building (CIOB)

  Mar 2022 - now

  • Senior Policy & Public Affairs Officer - Scotland

    Jan 2025 - now

  • Policy & Public Affairs Officer - Scotland

    Mar 2022 - Jan 2025