Carmela M.

Experience

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  Sears Canada

  Jul 1991 - Jan 2007

  Associate

  Developed and deepened customer relationships to cultivate loyal and engaged customer base to meet their needs.Provided excellent service and attention to customers when face-to-face or through phone conversations.Kept detailed track of Catalogue order inventories, record keeping and verified timing and specifications of orders.Product, service and company policy knowledge to serve as resource for both coworkers and customers, keeping sales goals targets.Prepared and made daily deposits and assisted with invoice processing, procurement, and bank reconciliation.Switchboard operator.Sales support office administrator with Human Resources duties.Maintained positive working relationship with fellow staff and management.Demonstrated leadership by making improvements to work processes and helping to train others. Show less

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  Sault College of Applied Arts & Technology

  Sept 2009 - Aug 2021

  Student/Counsellor and community interaction involving various education support services such as counselling, student health centre assistance, accommodations and testing. College test proctoring services for Sault College students and community organizations. Assisting the Student Services Officer with counselling appointment bookings, aptitude testing and Out of Class test proctoring. Service provided for students with accessibility needs.

  • Student Support Officer

    Aug 2016 - Aug 2021

  • Student Services-Testing Officer

    Jan 2011 - Aug 2016

  • Class Auditor/Accessibility Services

    Sept 2009 - Dec 2010
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  HRPA - Human Resources Professionals Association

  Mar 2011 - Oct 2016

  Exam Invigilator
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  Contact North

  Sept 2015 - Sept 2016

  Student Services Representative

  Test proctoring services for clients. Distance education degree/diploma course promotion. Assistance for distance education instructors with technological support while teaching. Data entry in Client Management System for statistical purposes.

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  Ontario Real Estate Association

  Feb 2020 - Apr 2020

  Exam Invigilator

  Proctored Realtor examinations

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  Lululemon

  Sept 2022 - Jan 2023

  GEC Educator