Deep Enrich
Carol Williams
Hairdresser, Wigmaker, Manicurist
204 followers
Brighton, England, United Kingdom
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About me
Service Delivery Lead at Capgemini
Education
Stowe College, Glasgow
1996 - 1997HNC Computingmerit + College Award for Outstanding Achievement
Longhill Secondary School
1975 - 1977
Brighton College of Technology
1977 - 1979
Experience
Trend Hairdressers
Jun 1979 - Jan 1980Hairdresser, Wigmaker, ManicuristThorn Emi/J2T Video Recorders
Jan 1980 - Mar 1987Assembly Line Charge HandG B Techniques Ltd, Prestwick
Apr 1987 - Apr 1992Customer Support Analyst / Production TechnicianCaradon Everest Ltd
May 1992 - Jun 1993Contracts AdministratorCanon (Scotland) Business Machines, Glasgow
Jun 1993 - Jan 1995Customer Training OfficerScottish Council for Educational Technology (SCET)
Jan 1995 - Dec 1997Customer Services Consultant & AnalystConvergys EMEA / TKSCL Ltd / KSCL Ltd
Jan 1998 - Oct 2006Technical Consultant / Senior Support AnalystElisa Oyj
Oct 2006 - Jul 2007Senior Billing & Customer Care Consultant - Jupiter to Tellus Conversion & Migration
Nokia Siemens Networks
Aug 2007 - May 2008Trainer – Nokia VAS Products
Axios Systems
Nov 2008 - Sept 2012Application Support Technical Engineer
Capgemini
Sept 2012 - nowService Delivery Lead
Jul 2021 - nowService Delivery Analyst
Jul 2020 - Jun 2021Senior Application Support Analyst
Sept 2012 - Jun 2020
Licenses & Certifications
ITIL® Foundation v4
CapgeminiFeb 2023
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