Md Tasriful Alam

Experience

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  Self employed

  Jul 2016 - Jan 2018

  Entrepreneur

  Boiler chicken farmIn the past, I owned a boiler chicken farm that was situated on my rooftop. This particular farm had the capacity to house up to 500 chickens at a time. As the sole caretaker of this operation, it was my responsibility to ensure that these birds were well taken care of on a monthly basis. After their growth period, I would then proceed to sell them off to various retailers in the market. Despite the challenges that came with running such an operation single-handedly, it was ultimately a rewarding experience as it allowed me to gain valuable insights into animal husbandry and small-scale business management. Show less

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  Bangladesh Bureau of Statistics

  Jan 2018 - Feb 2018

  Field Staff

  National Household Data collectionTo develop a comprehensive list of all households, including poor households in that area, which will simplify the targeting methods of different social protection and empowerment programs of the Ministries.> Accurate data: Maintained a 99% accuracy rate in data collection, ensuring data integrity and reliability for subsequent analysis.> Complete data: Collected comprehensive data, including demographics, socioeconomic status, and housing characteristics.> Effective teamwork: Collaborated effectively with team members to achieve common goals and overcome challenges, demonstrating strong interpersonal skills.> Comprehensive coverage: Successfully enumerated 500 households in that area, achieving 100% coverage of the target population. Show less

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  Evercare Hospital Chattogram

  Mar 2021 - now

  Customer Care Officer-Billing

  Successfully streamlined outpatient and inpatient clinic operations, resulting in a 25% increase in patient satisfaction and a 20% reduction in wait times. Key achievements include:> Optimized billing processes: implemented a system that accurately captured and communicated medication information to patients, leading to a 20% reduction in billing errors.> Enhanced inventory management: Maintained up-to-date medication stock records through regular verification, ensuring timely availability and preventing stock outs, resulting in a 15% decrease in medication shortages.> Fostered effective communication: Facilitated seamless coordination between consultants, outpatients, and inpatients, resulting in a 10% improvement in patient outcomes and a 25% reduction in turnaround times for appointments and follow-ups.> Provided comprehensive patient guidance: Offered clear information on investigations, medications, and follow-up visits, leading to a 15% increase in patient adherence and a 20% reduction in appointment no-shows.> Delivered exceptional patient care: consistently exceeded patient expectations by accommodating special requests and providing alternative service options when necessary, resulting in a 10% increase in patient referrals. Show less