Gerald Stewart

Experience

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  Electronic Data Systems

  Jan 2000 - Oct 2008

  Directed a team of Network Security experts dedicated to ensuring EDS Canada and contracted clients were protected from both internal and external threats, performed installation and administration of Firewalls, VPN, Intrusion Detection/Prevention, Proxy, Content Monitoring, Web Filtering and Malware Protection appliances. Contribution Highlights:• Additionally responsible for Incident and Problem management with the goal of minimizing the impact of incidents on EDS Canada business.• Managerial responsibilities included Team Leadership, Vision and Strategy, Capital Expenditure Planning, Budgeting, Invoicing, Risk and Change Management, Disaster Recovery Planning and Testing, SLA Management and Reporting, Vendor Relations, Systems Support and Implementation.• Promote internal security awareness at all organizational levels.• Monitor and ensure compliance with federal and provincial regulations and industry standards, and institute corrective actions as required. Show less Supervision accountability for a team of 25 technical staff responsible for design, implementation and 7x24x365 support of corporate network infrastructure and multiple client environments consisting of >500 Routers >2000 Switches >250 Firewalls, VPN, Proxy, Intrusion Detection. Contribution Highlights:• Primary interface for all corporate delivery teams responsible for delivering IT services to Canadian Client accounts. Ensured all support processes and procedure compliance, identified and resolved support process gaps.• Ensured all support processes and procedure compliance, identified and resolved support process gaps.• Interfaced directly with external customer prime, senior management and accounts teams• Lead contact for all external and client audits of Network Infrastructure, Security, QMS/ISO.• Direct engagement with Solution Architecture and Client Account teams for planning and provisioning new software/hardware required by new projects, and upgrade initiatives, and as part of incident resolution and capacity related issues. Show less

  • Network Security Manager

    Jan 2005 - Oct 2008

  • Network Engineering, Supervisor

    Jan 2000 - Jan 2005
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  Hewlett Packard Enterprise

  Nov 2008 - Apr 2017

  Network Delivery Manager

  Performed multifaceted role as Network Regional Manager responsible for highly skilled staff in a Network Delivery organization. Tasked with ensuring network, voice, and security system continuity and optimal uptime for public and private sector clients. Performance-critical environment support for financial, retail, healthcare, manufacturing, transportation and government sectors. Oversaw the daily operation and ongoing support of 6000+ network and security devices located across multiple HP Global datacenters and client locations. Held fiscal responsibility for functional areas of workforce management, training, mentoring, performance appraisals and career development for entire organization. Show less

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  TELUS

  Jun 2017 - Mar 2019

  Technical Consultant

  Program Manager responsible for the decommission of Telus’ CDMA Network infrastructure across Canada. Scope involved full audit of existing network platforms, collapse of transport circuits, physical removal of CDMA switching equipment and 1000s of power and signaling cables for each switch site. Responsible for workload management, task scheduling, customer interface, forecasting, contractor management.

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  Netenrich, Inc.

  Jan 2019 - Mar 2021

  Digital Operations Manager

  Digital Operations Center Manager utilizing on-shore and off-shore centers in a 24x7 global environment. Responsible for all plans, activities, processes and resources used to design, deliver and manage services for clients including dedicated and virtualized network and security, unified communications infrastructure, servers, backup, storage and applications. Also monitoring and management of workloads and applications in hybrid and multi-cloud environments. Responsibilities included all aspects of employee management and development, including interviewing, scheduling, training and counseling. Show less

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  CGI

  Mar 2021 - now

  Network and Security Operations Manager

  Leadership of Network and Security Operations team responsible for the management and support of the IT infrastructure within CGI and client Data Center environments. Tasked with ensuring network and security system continuity and optimal uptime for public and private sector clients in a 24x7 global environment. Responsible for all plans, activities, processes and resources used to design, deliver and manage services for clients including dedicated and virtualized network and security infrastructure. Responsibilities include all aspects of employee management and development, including interviewing, scheduling, training and counseling. Show less