
AISHA ANIFOWOSE
Student Teacher

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About me
Customer Support Executive/Risk & Performance Manager@Moove NG | Customer Service Representative | Building Lasting Client Relationships
Education

Universal School of Aviation
2020 - 2021ATO Certificate Cabin Crew
Lagos State University
2015 - 2020Bachelor of Education - BEd Business Education 2:1
Experience

Interland Schools
Jan 2017 - May 2017Student Teacher- Observed and learned from experienced teachers, gaining valuable insights into the teaching profession.- Prepared and reviewed 15+ weekly lesson plans, ensuring effective teaching.

Faculty of Education
Oct 2018 - Dec 2018Faculty Officer (SIWES)- Registered 200+ newly admitted students into the faculty.- Addressed and resolved student complaints related to missing files or registration issues.

School Of Transport
Sept 2019 - Mar 2020Personal Secretary- Successfully organized and managed 50+ meetings.- Acted as the primary point of contact between internal and external clients at the office.

Princeps Credit Systems Limited
Jul 2021 - Nov 2023Telemarketer/Customer Experience- Manage an average of 50+ inbound and outbound calls daily.- Provide relevant information to customers, resulting in a 20% increase in product understanding.- Investigate, resolve, and report customer-related complaints, improving customer satisfaction.

Moove
Dec 2023 - nowCustomer Success Manager- Monitoring clients performance.- Managing 50+ Inbound & outbound calls with clients.- Conducting surveys and compiling data.- Accountability of all Moove vehicles.- Ensuring that Clients get the right information from the company
Licenses & Certifications
- View certificate

Cabin Crew License
Nigerian Civil Aviation AuthorityApr 2021 - View certificate

7 Star Service Provider
LYD Consulting LtdNov 2024 - View certificate

Cabincrew training certificate
Universal School of AviationDec 2020 
Jobberman Soft-Skills Training
Jobberman NigeriaSept 2021
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