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Praphulla Kunamalla

Praphulla Kunamalla

Sr. Transaction Support Associate & On Job Trainer

Followers of Praphulla Kunamalla1000 followers
location of Praphulla KunamallaBengaluru, Karnataka, India

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  • Timeline

  • About me

    Knowledge Manager (Transitions), Accenture Operations | F&A | Training Specialist | Learning & Development Specialist | PMP Certified (Project manager) | Agile Coach | CSM®

  • Education

    • Wesley Degree College (Co-Edn)

      1997 - 2000
      Bachelor of Commerce - BCom Business/Commerce, General

    • A V College Science Arts Commerce

      2001 - 2002
      Master of Business Administration (MBA) Business Administration and Management, General

  • Experience

    • Ivy Comptech

      Oct 2003 - Oct 2006
      Sr. Transaction Support Associate & On Job Trainer

      Handled inbound and outbound customer calls, emails and chats regarding the transactions made.

    • Dell

      Nov 2006 - Mar 2013
      Accounts Receivable Specialist

    • Sykes Enterprises

      Apr 2013 - Feb 2015
      Sr. Product Trainer

      Conduct New Hire Training programs.Identifying and exploring training needs and providing solutions to them. Developing skill enhancement activities and modules to improve the productivity.Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members.

    • Sutherland Global Services

      Feb 2015 - Feb 2016
      Lead Trainer

    • FRIENDLY IT CONSULTANTS INDIA PRIVATE LIMITED

      Feb 2016 - Oct 2017
      Assistant Manager Training Development

    • Exceed Management

      Nov 2017 - Sept 2018
      Training Manager

    • Self-employed

      Feb 2019 - May 2021
      Independent Trainer

      Soft Skills and Communications - Consultant Trainer

    • Accenture

      Aug 2021 - now
      Learning Advisory Senior Analyst

      • Conflict resolution• Coaching on Agile methodologies & principles• Agile / Scrum / Kanban• Reporting & Analytics• Cross functional collaboration

  • Licenses & Certifications

    • CAMI Certified Learning and Development Manager

      Carlton Advanced Management Institute

    • Hypnosis Level 1 Practitioner Certification

      Inspiring Citizen

    • International Coaching Certification

      Inspriting Citizen

    • International NLP Practitioner Certification

      Inspiring Citizens

    • Scrum: Advanced

      LinkedIn
      Jun 2023
      View certificate certificate

    • Scrum: The Basics

      LinkedIn
      Jun 2023
      View certificate certificate

    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Jan 2023

    • Project Management Professional (PMP)®

      Project Management Institute
      Dec 2021
      View certificate certificate

    • Art of Coaching

      Accenture
      Sept 2021