Monique Matthews

Experience

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  Shell Global CSC

  Feb 2007 - Sept 2011

  Credit Analyst - Cash Application/Accounts Receivable

  Apply strategic credit focus• Commercial awareness• Collect customer debt: - Manage customer accounts and track overdue payments. Clear all invoices due timeously and chase customers for payments and specifications• Establish & monitor commercial policies & procedures• Manage bad debt – write off bad debt to P/L and manage sheet that is sent by analysts on a weekly basis• Manage credit risk - Customer security deposits – Trace all securities and send to analysts. Check GL on a weekly basis and apply securities to all new customers as soon as they are created• Participate at tender board • Process and allocate receipts – on a daily basis print bank statements and allocate them accurately and efficiently within 24hrs. Liase with bank when payments cannot be allocated. Requests specifications from analysts and customers• Reconcile a customer account – Monthly reconciliation of Central Aviation Settlements and payments of refunds that have incurred. Reconciliation of marine customers and allocation of deductions.• Direct debits – Check that all direct debits are processed accurately and that totals are correct and send for approval to be processed timeously, Process all rejected direct debits accurately and send report to analysts on a daily basis. Clear GL accounts.• Daily, Weekly and monthly reports (Debt collecting) – Distribute all unallocated payments to business on a daily basis. Distribute age analysis on a weekly and monthly basis. Insuring that figures are kept to a minimal in total and value.• Managing of all request received to inbox – Ensure that all request received on a daily basis are actioned timeously and providing feedback. All e-mails to be cleared on a daily basis. E-mails include debt collecting and correspondence from customers. Show less

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  Prime Minus Finance

  Sept 2012 - Feb 2013

  Bookkeeper

  Main Responsibilities are:• Front office• Primary person for incoming calls• Reception – Ensure all clients are greeted and directed to the necessary person, in addition they are to be made to feel welcome.• Debtor Management• Data capture - Day to day data capture of factoring, discounting and term finance sales, payments and receipts.• Accounting – posting of journals to turbo cash • Client acquisition – Completion of new client evaluation packs• Sales acquisition – Completion of new application evaluation packs• Internal systems - Filing of all records namely, batches processed, invoices, 2. Competencies and skills required• Computer skills• Comfortable in windows environment• Excel – must be able to work with filters, subtotals and pivots• Word – must be able to format word documents• Product knowledge – basic commercial knowledge required• Telephone skills• Attention to detail and quality management• Client and customer liaison• Reporting and workflow management• Documentation and report management4. Staff meetings• Credit meetings – meet with credit committee• Training - Train with management to ensure you are compliant with the sales, application and system processes of the company. • Status reporting – meet with managers to report on status of applications5. Productivity• Take initiative to ensure the Prime Minus knowledge base is always being enhanced and quality improved.• Work closely with up stream reporting channel to ensure application i Show less

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  Irvin & Johnson

  Dec 2013 - Oct 2017

  Assistant Accountant

  Weekly / Daily:• Reconciliations of Balance Sheet accounts• Freight accountsReconcile Sales Order provision to payments made.Differences needs to be investigated and then authorised for write off’sProcess the write off journal and clear the provision account• General Accrual Account – check validity of entries and following up on long outstandingAccrualsMonthly: • Reconciliations of Balance Sheet accounts – recon list General Ledger recons to be performed and reviewed on a monthly basis.• Run trial balance• Recon• Identify under / over provisions• Journalise entries after being authorised by the respective departments• Identify possible process changes• See that Insurance monthly payments are processed and do reversal of accrual• Do re-allocation of staff interest, reallocate of the interest to one cost centreby parking a journal for posting• Do accrual for all framework orders not processed for the monthCheck all framework orders and do an accrual of the ones not processed by FSSand park a journal for posting• See that Royalties and Levies are paid and the balance of the provision written back• Inter co clearing accountCheck for outstanding entries, follow up that entries are processed ensuring inter-company accounts balance• Set up recurring journalsProcessing of recurring journals monthl Show less

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  Crown Food Group

  Oct 2017 - May 2019

  Senior Credit Controller

  • Punch and allocate payments, refunds, direct deposits, R.D. cheques and re-deposits. • Phone customers for outstanding monies when necessary and timeously. • Process journal entries daily. i.e. rebate percentages etc. • Handle customer queries within 48 hours. • Meet with Rep’s weekly to go through age analysis. • Complete the age analysis sent out by the Group Credit Control Manager• Meet with Branch Manager regularly to go through age analysis and identify any concerns• Release orders where credit limits have been exceeded after obtaining approval per the DLA. • Receive credit application forms, including instalment credit agreements for equipment purchases from Reps. Do proper credit checks and bank references. • Monitor customer credit limits constantly and adjust after consultation with Branch Manager and Group Credit Control Manager and Rep’s must be notified of changes to a customer’s credit status. Credit limits must be reviewed regularly.• Discuss any situations which might lead to legal action with the Group Credit Control Manager. • Follow up on outstanding C.O.D.’s. • Follow up on all overdue accounts. Problems must be brought to the Group Credit Control Manager’s attention. • Ensure all filing and administration (legal documents, remittances and credit applications)Prepare handover pack for legal customer • Print statements timeously, twice a month, each month and ensure that they are mailed by due date. • Establish and maintain good relationships with customers and their accounting staff.• Reconcile all chain store accounts; i.e Woolworths, Masscash, Shield, Spar monthly• Manage intercompany accounts • Reconcile Factory mart accounts and internal accounts dispatched from warehouse for internal use • Reports are submitted within appropriate deadline• Oversee 2 Credit Controllers • Ad-hoc duties as required by General Manager and Group Credit Control Manager Show less

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  DSV - Global Transport and Logistics

  Jun 2019 - Dec 2021

  Operations Finance Supervisor

  Main purpose is to oversee and supervise Admin and Query team that deals with queries and revenue protection. Be the link between Regional Shared Service Centre and Business(Operations) with regards to all billing and payment related queries.• Supervise and manage Admin and Query team• Responsible for billing and revenue queries • Ensure agreed upon SLA's are met • Monitor branch large invoices and investigate discrepancies• Monitoring and clearing of incorrect billing • Investigating missing revenue• Complete monthly invoicing of shared costs • Support sales team in identifying missing revenue• Month end balancing between SAP and Main billing • Approving of credit and debit notes • Performance appraisals • General Admin related tasks Show less

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  Norman Goodfellows (Pty) Ltd

  Jan 2022 - May 2022

  Group Accounts Receivable and Admin Manager

  Reporting to the Director Group Operations and indirectly to the Director Group Finance & HR and CEO. Responsible for tracking revenue and ensuring payments are received and accurately recorded. Responsibilities:• Managing the Full Accounts Receivable function of the company on Group Level. • Manage a team of Accounts Receivable Controllers & Credit Note Clerks.• Reconciliation of customer accounts to statements as well as providing guidance to the team, when required.• Performing daily financial transactions such as verifying, calculating, and posting accounts receivable data. This includes the approval of customer discounts & rebates as well as the reviewing of all account adjustments.• Working closely with Sales Managers & Sales Representatives on Group Level. This includes but is not limited to releasing of orders, concerns on overdue accounts, placing accounts on hold, collecting outstanding monies and resolving of customer queries.• Month end processing and compilation of receivables reports. Manage accounting figures and financial records on Group Level.• Identify and project manage new initiatives as well as development areas in the AR Team. Show less

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  Gulfstream Energy (Pty) Ltd

  Jun 2022 - now

  Credit Manager

  Purpose of role-Reporting directly to the Financial Director and CEO. To oversee the comprehensive management of accounts receivable for the overall business and its different business units, optimizing processes, and maintaining compliance with regulatory standards. To proactively manage credit limits, credit risk, control exposure, resolve disputes and foster strong relationships with all customers and ensuring adherence to financial objectives. Key Responsibilities:• Review all credit or financing requests, processes information, perform credit investigations and approves/disapproves credit with any related terms, conditions, or limits. Authorizes sales orders, accordingly, monitor and obtain credit insurance.• Implement and update credit policies and procedures• Establish standards for credit vetting, development of criteria for credit limits, special terms,• Ensure that all commercial agreements are in line with the credit policy and regularly perform audits on all commercial contracts, reporting and correcting all anomalies.• Understanding of contracts and commercial law.• Assessing credit risk and structuring credit solutions to facilitate commercial transactions.• Key Account management Massmart, PNP, Shoprite, MTN, Telkom, BidvestKey Qualities:• Communication requiring a high level of diplomacy and sensitivity• Proactive identification of functional problems related to a specific process or policy, determine cause and impact, and choose the best alternative to solve the problem based on guidelines provided and an understanding of the theory or practices underpinning the problem.• Able to take a complex task and breaking it down into manageable parts in a logical, detailed way.• Think of multiple explanations or alternatives to a problem• Perform tasks accurately and thoroughly, making adjustments to ensure needs are met• Consider business priorities when making decisions or analyzing the costs and benefits of various alternative solutions. Show less