Katherine Ivey

Experience

• 

  Belle Forest Animal Hospital

  Jun 2004 - Oct 2008

  Veterinary Receptionist
• 

  Rivergate Pet Emergency Clinic

  Aug 2007 - Oct 2011

  Veterinary Receptionist
• 

  TN Department of Labor and Workforce Development

  Nov 2010 - Aug 2012

  Clerk 2

  Clerical, secretarial duties including but not limited to faxing, filing, contacting employers and claimants for statements, determining the content of a claim to distribute to team members, and careful navigation through various government use only programs. Assist with training new employees and communicate effectively with team members in our home office and remote offices.

• 

  The Britt Hunt Company LLC

  Aug 2012 - Mar 2014

  Administrative Assistant

  TBHC Delivers is a company born of a legacy, founded on strong core values, and dedicated to constant improvement and innovation. Year after year, they are proving that their approach to service and quality transforms businesses around the country, and in turn enables their company to prosper as well. TBHC Delivers provides excellent service to c-stores all over the country. While working for TBHC Delivers, I provided high-level administrative support directly to CEO along with support to other executives of the leadership team. I coordinated the CEO’s frequent travel for multiple companies and managed the calendars for the CEO and other high-level executives. I prepared and reconciled expense reports for the CEO, CFO, Vice President of Human Resources, and Vice President of Marketing. I assisted with the coordination of company-wide events including travel arrangements. I planned and coordinated logistics and materials for board meetings, quarterly conferences and staff events. On top of my duties for TBHC Delivers, I performed administrative duties and coordinated all travel for Pedestal Foods – a secondary company belonging to CEO. I delegated and supervised tasks to the receptionist and supported our Sales and Operations Team during absences. Show less

• 

  Music City Loft

  Oct 2016 - Dec 2017

  Team and Project Coordinator

  Your authentic Nashville experience starts when you Stay {somewhere} Awesome! Music City Loft is the spot for your Nashville visit. Music City Loft guarantees an authentic Nashville experience. Behind the historic doors of the 1886 Ambrose Printing Company location, a “loft-style” vacation experience awaits with modern amenities like hardwood floors, exposed brick, natural light, soaring ceilings, and large windows.During my experience with Music City Loft, I provided high-level administrative support to the CEO, Danielle Dubetz. I managed her complex and frequently changing travel arrangements and coordinated the pre-planning of trips. I processed the travel expenses and reimbursements with multiple accounts. I supported human relations activities, such as interviewing and hiring, including screening the applicants, coordinating and performing interviews. In the Airbnb business, excellent customer service is a must. I addressed and resolved customer complaints empathetically and professionally while accurately documenting, researching and resolving the issues. Show less

• 

  The Disruption Lab

  Oct 2016 - Oct 2018

  Project Event Coordinator

  The Disruption Lab provides an innovative environment where executives come together with experienced entrepreneurs and experts in innovation to explore new opportunities and unlock the secrets of disruption. They provide a rich learning environment and support of executive teams committed to corporate innovation and growth. During my time with The Disruption Lab, I worked directly with the Principals and the Director of Innovation Services. I managed and coordinated monthly professional speaker events which were held locally and my responsibilities involved event promotion and marketing using the MailChimp platform as well as promoting through Eventbrite. I orchestrated logistics and travel for field studies involving high ranking supervisors and executives. It was also my responsibility to edit and compose Email Marketing through Daily and Weekly newsletters using MailChimp. Monthly, I would analyze data and prepare monthly reports reflecting email marketing impact. Show less

• 

  LifeFilez, LLC

  Jan 2017 - Jan 2018

  Transition Specialist

  LifeFilez is more than just a company. It is a community of people dedicated to preparing for, enjoying, and sharing life’s most important moments and transitions.LifeFilez was founded by a group of experienced executives and entrepreneurs who saw the value in being prepared so that the best days can be better and the worst days can be bearable. That preparation, in no small part, involves creating and saving documents we call “Life-Filez.” And, in contrast to most social media, Life-Filez reside on a secure platform and are shared only with family members and advisors carefully chosen by you. Customer service driven. While I managed logistics for events and assisted with presentations to potential customers, we kept our customers and clients the number one focus. I provided professional feedback to high-level executives regarding processes and marketing strategies and directly corresponded with these executives to maintain our goal of excellency. Show less

• 

  Lorie Burcham, Celebrity Chef and Baker

  Nov 2018 - Jun 2020

  Executive Personal Assistant

  Celebrity cake designer Lorie Burcham, along with husband Jason established Crumb de la Crumb Cake Company in 2004 in the coastal area of North Carolina. There, they worked hard at creating a name for themselves in the business of making beautiful and delicious cakes. They quickly became one of the top wedding/specialty cake companies in the area and had the privilege of working with brides from all across the country and with some of the areas most exclusive resorts. Although they loved the beach and the business they had on the coast, they soon decided that they wanted to expand by moving to a city where anything might be possible. With a huge consideration of the fact that the both of them are musically gifted, and would love a future surrounded by music as well as seeing Nashville as a perfect place to transplant their cake business, they uprooted in the midst of the recession and moved their family to Nashville. I handled executive assistant duties for the owners of Crumb de la Crumb, a catering and restaurant company. These duties included assisting with event and catering advancing for corporate and wedding events, digital marketing responsibilities including social media management and email marketing, and general receptionist responsibilities. From time to time, I assisted with the general operations of their restaurant, including inventory control, scheduling, payroll processing, and vendor invoicing.After the restaurant portion of the business closed, I continued working for Lorie with Crumb de la Crumb. I provided the same administrative duties as mentioned above with a stronger focus on advertising and promoting the business as a catering company and bakery. In addition to Crumb de la Crumb, Lorie started Your Occasional Chef - a personal chef experience for in-home and online cooking classes. I handled all social media marketing, email marketing, and sales. Show less

• 

  Threads by Sydney

  Jan 2020 - now

  Co-Owner

  Threads by Sydney is an eCommerce business focusing on sourcing secondhand, sustainable, eco-friendly clothing and home decor. While I am the Co-Owner of the company, I mainly assist with social media management and marketing, monitor SEO and analytics, research target audiences and demographics, and coordinate with local markets for events.

• 

  Worden Aquatics

  Jun 2020 - now

  Director of First Impressions