Lisli Laanemets

Experience

• 

  VaBank

  Oct 2010 - Feb 2015

  Bartender
• 

  Silver Cafe

  Jul 2011 - Feb 2012

  Bartender/Allrounder

  Performed barista, bartender and waitress duties in busy city centre cafe frequentedby many tourists.Handled cash, opened and closed daily account.Assisted with ordering stock.

• 

  Fontes PMP

  Jul 2012 - Aug 2012

  Office Administrator and Client Database Administrator

  Temporary replacement during annual leave.

• 

  LVM Kinnisvara

  Feb 2013 - Sept 2016

  Real Estate Broker

  Found new clients.Organised the listing and advertising of properties for sale.Analysed market pricing and trends.Provided advice on conditions of sale.Conducted open houses and property inspections.Arranged all required documentation for sale.

• 

  Dataline Group Pty Ltd

  Dec 2016 - Aug 2017

  Scan and Data Entry Operator

  Sorting and scanning invoices and other documents into systems while ensuring compliance with set processing rules.Entering and manipulating alphanumeric data.Ensuring high levels of speed and accuracy in high-volume environment.Optimising invoice templates to minimise manual workload.Training and mentoring junior team members.

• 

  NEXTGEN

  Aug 2017 - now

  Implementing processes and procedures from the ground up for NEXTGEN's Cloud business, has given me in-depth knowledge of AWS operations and challenges.My main focus is improving the efficiency of our service delivery without compromising customer security. For our customers, we aim to be as unnoticeable as possible yet as available as needed.In working with internal and external developers, my role is to maintain focus on delivering high-quality solutions, stick to best practices, and guide the approach for servicing the broader AWS ecosystem. Show less Increasing staff efficiency by analysing and improving existing business processes or designing and implementing new ones.Providing support for internal business systems (ERP, CRM, data analytics etc.), identifying enhancements, and proposing solutions. Engaging with third party consultancies to implement system changes, driving the projects from start to finish.Ensuring accessibility and accuracy of data to support business management.Identifying customer concerns and needs for new technologies to improve customer satisfaction. Show less Responsible for all software and hardware orders, in Australia and New Zealand, throughout their life cycle – from receiving the purchase order until delivery to the end customer.Ensuring that all orders comply with the requirements of our 20+ vendors.Providing support and advice to our sales operations team to ensure the appropriate processes are followed from the quoting stage.Facilitating communication between resellers and vendors.Producing internal, customer and vendor reports. Show less

  • Product Owner – Cloud Capability

    Jul 2022 - now

  • Business Analyst

    Mar 2021 - Jun 2022

  • Group Operations Coordinator

    Aug 2019 - Mar 2021

  • Accounts and Operations Assistant

    Aug 2017 - Jul 2019