Carol Mitchell, CBRM (She/Her)

Carol Mitchell, CBRM (She/Her)

Followers of Carol Mitchell, CBRM (She/Her)746 followers
location of Carol Mitchell, CBRM (She/Her)Sacramento, California, United States

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  • Timeline

  • About me

    Business Relationship Expert | Organizational Change | Program Leadership | Technology Project Management | Process Improvement | Certified RV Inspector | Mentor

  • Education

    • CSU Sacramento

      -
      Bachelor of Applied Science (B.A.Sc.) Business/Corporate Communications
  • Experience

    • University of California, Davis

      Jan 1996 - Jan 1997
      • Project Manager

        Jan 1997 - Jan 1997
      • Media Library Technician

        Jan 1996 - Jan 1997
    • Sutter Health

      Jan 1998 - Jan 1999
      • Y2K Program Lead

        Jan 1998 - Jan 1999
      • Project Coordinator

        Jan 1998 - Jan 1998
      • Y2K Program Lead

        Jan 1998 - Jan 1998
    • Sutter Health

      Jan 2000 - Apr 2021

      • Direct multi-disciplinary team of trusted advisors or relationship managers providing technical consulting services for business and clinical partnership to ensure alignment of IS services to business strategy and objectives. (30 FTE with annual budget authority of 1mil) • Serve as Single-Point-of-Accountability for the successful delivery of IS for operations and administration. • Lead enterprise-wide application rationalization program to reduce portfolio complexity and improve patient safety in alignment with strategic objectives with systemwide standards. • Guide establishment of governance and project intake standards including business case development, benefits realization ensuring alignment to strategic priorities.• Represent technology on systemwide emergency management responses.• Set and execute key performance measure for business relationship managers. Show less • Collaborated with executive, technical and operational leaders to develop and implement the business relationship management (BRM) discipline, structure and standards. • Led enterprise level affordability initiative to reduce costs across IS functions and services resulting in multi-million-dollar savings and reduction in complexity. • Responsible for tracking and reporting of the portfolio dashboard, benefits realization and program management. • Mentored and coached project and program managers in standards and methodologies.• Oversaw the development, integration, and collaboration between business relationship managers, information services leaders and operational services lines on enterprise strategies, programs, and projects. • Departmental capital and operating budget forecasting, development and financial management for 30 FTE with an annual budget of 1.2mil Show less Senior level project management for highly complex, enterprise projects and programs in clinical operational environments. Facilitation and execution of all phase of the project life cycle (PMBOK, SDLC). Management of direct and indirect reporting resources across the enterprise (10-50+ FTE and contractors) Examples follow.o ICD-10: Technology lead for execution of Enterprise-wide ICD-10 implementationo Conference Center Expansiono Enterprise wide healthcare coding applications in all Acute facilitieso Technology Facility Projects: Tenant Improvements, Relocationso Implementation of standard new hire forms for on boarding initiativeso Development of budget forecast model for space planning initiatives Show less

      • Director Of Client Services

        Jan 2015 - Apr 2021
      • Value Management Office Manager

        Jan 2012 - Jan 2016
      • Senior Program | Project Manager

        Jan 2002 - Jan 2012
      • Project Management Office, Manager

        Jan 2000 - Jan 2002
    • UC Davis Health

      Apr 2022 - now
      • Chief of Staff, Information Technology

        Jan 2024 - now
      • Director of Operations, Value Realization Office.

        Jul 2022 - now
      • Executive Director

        Oct 2023 - Oct 2024
      • Senior Program Officer

        Apr 2022 - Sept 2022
  • Licenses & Certifications

    • Certified RV Inspector

      National Recreation Vehicle Inspectors Association
      View certificate certificate
    • Lean Six Sigma Yellow Belt (ICYB)

      Juran
    • Lean Six Sigma Green Belt (ICGB)

      Juran
    • Certified Business Relationship Manager (CBRM®)

      APMG International
      Jun 2016
      View certificate certificate
    • Prosci® Certified Change Practitioner

      Prosci
      Mar 2021
      View certificate certificate
  • Volunteer Experience

    • Board Member, Coach

      Issued by EAST SACRAMENTO YOUTH SOCCER CLUB
      EAST SACRAMENTO YOUTH SOCCER CLUBAssociated with Carol Mitchell, CBRM (She/Her)
    • Member

      Issued by National Women's RV Alliance
      National Women's RV AllianceAssociated with Carol Mitchell, CBRM (She/Her)