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Abdulaziz Althonayan

Abdulaziz Althonayan

Customer Experience

Followers of Abdulaziz Althonayan2000 followers
location of Abdulaziz AlthonayanRiyadh, Saudi Arabia

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  • Timeline

  • About me

    IT Shared Services - Chief of Technical Support - ( SWA ) - ITSM ITIL, Government procurement, RFP, SLA, Policies & Procedures, IT Services

  • Education

    • Majmaah University

      -
      Bachelor's degree Computer Science

  • Experience

    • Extensya

      Jan 2016 - May 2017
      Customer Experience

      Customer Experience Department - NWC Project

    • Holool Aloula (NCBS National Company for Business Solutions)

      May 2017 - Jul 2018
      Employee

      IT Department

    • SWCC_KSA

      Jul 2018 - May 2024

      • Chief of Technical Support

        Dec 2022 - May 2024

      • Chief of IT Services section

        Jun 2021 - Dec 2022

      • IT Services

        Jul 2018 - Jun 2021

    • Saudi Water Authority

      May 2024 - now
      Chief of Technical Support

      Manage of IT technical support department, and experience in government procurement, RFP, Policies and procedures, IT Services.

  • Licenses & Certifications

    • Certified Design Thinking Professional (CDTP)

      London Excellence Academy

    • ITIL® Foundation

      AXELOS Global Best Practice